You MUST reside in the DMV area and have an LICSW.
Work from Home aside from several in-person meetings monthly.
Overview TrueYou Center (TYC) is a Mental Health Center that provides an array of services, which include individual counseling for adults and children, couples and family counseling.TrueYou Center is hiring a Program Manager. We are seeking a highly motivated and experienced Program Manager to lead and oversee our organization. This role requires excellent leadership skills, the ability to manage multiple priorities, and a commitment to delivering high-quality results. As a Program Manager, you will be responsible for ensuring that all project goals are met while aligning with the strategic objectives of the organization.
Reporting & Supervision
The Program Manager is a key partner of TYC leadership team
Responsibilities include Hiring, Training, and Staff Management
Oversee the hiring process with TYC.
Provide training for new hires, ensuring all required TYC clinical and operational policies and procedures are taught and followed
Assess ongoing development and training needs and conduct ongoing training
Hold staff compassionately accountable for meeting performance expectations
Manage staff performance including implementing Performance Coaching, Performance Improvement Plans, and termination processes as needed
Supervision and Consultation
Oversee peer supervision groups
Provide clinical oversight to mental health practitioners and professionals, including signing clinical documentation for pre-licensed providers
Provide 1:1 supervision with all therapy staff to review productivity, caseload, and clinical documentation.
Center Oversight
Monitor provision of all TYC programs and services.
Participate in Remote and in-person meetings and activities when needed and/or recommended.
Meet with partnership relationships on a monthly basis to ensure program responsibilities and needs are met by both parties (in- person).
Review and sign off on clinicians’ weekly therapy notes; due by Monday at 12:00
Establishing and maintaining effective working relationships with representatives from partnership relationships.
Prepare monthly performance measure indicator reports.
Ensure quality metric are maintained and compliance audits occur monthly
Provide weekly summary, status of accomplishments and in progress tasks, for each program to the clinical director.
Track number of clinicians’ weekly therapy sessions to include no-show and show rate. To include total number of billable hours.
Develop strategies to ensure that clinicians are meeting their goal of Tier 3 therapy services with 15 - 25 hours of therapy per week.
Complete TrueYou Center Audit
Be knowledgeable about insurance verification
Verify and Sign invoices from DC government and all grants.
Complete DC government monthly Expenditure Report and all grants
Complete TrueYou Center weekly payroll in ADP
Plans, organizes, and supervises the operation of all TrueYou Center program(s) and its activities in accordance with the mission and goals of the agency
Advise and consult with administration managers; meet with appropriate staff to identify and resolve problems or conflicts.
Work closely with the clinical director to establish and manage long- and short-term program goals; develops, analyzes, and evaluates new or modified program/management policies, regulations, goals, or objectives.
Other responsibilities as assigned by clinical director
Required Skills/Abilities
Master’s Degree or higher education in mental health discipline
Independently licensed with DC issued clinical practice license (LICSW)
Maryland and Virginia clinical licensures are a plus
Strong leadership, problem-solving, and executive skill sets
Strong working knowledge of state requirements regulating mental health practice
Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record systems
Interested? We can’t wait to hear from you!
Job Type: Full-time
Pay: $80,000.00 - $85,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Compensation Package:
Yearly pay
Schedule:
8 hour shift
Monday to Friday
No weekends
License/Certification:
LICSW (Required)
Ability to Commute:
Washington, DC 20006 (Required)
Flexible work from home options available.