Benefits:

Bonus based on performance

Opportunity for advancement

Paid time off

Parental leave

This is an amazing opportunity to obtain a leadership position with a super fun, fast-paced, high growth youth sports company that is having a positive impact on our community. The Program Manager is a full-time position with a competitive starting salary ($45,000-$50,000), bonus opportunities, company sponsored 401k matching plan and paid vacation and paid federal holidays.

About the Program Manager Position

The Program Manager is responsible for the coordination and implementation of activities associated with running our youth sports leagues, clinics and camps in our four territories; Loudoun County, Central/Northern Fairfax County, Arlington/D.C. & Howard/Montgomery County Maryland. The position will mainly operate out of our office in Fairfax City with some travel throughout our territories to visit venues, market the programs and meet with partners.

Reports to: Athletic Director

Primary Responsibilities:

Staff Development and Recruitment:

Cultivation of former staff through strategic engagement and re-hiring of experienced personnel

Promotion and growth pathways: Managing staff advancement from one position to another

Recruiting and hiring new part-time staff across all field positions

Development and implementation of comprehensive training programs for all staff

Quality Oversight:

Direct supervision of Senior Site Managers, Site Managers, Sport Coordinators, and Instructors/Officials

Implementation of quality standards through Senior Site Manager assessment programs

Weekend quality control monitoring and support

Customer Relations:

Follow-up with parents, volunteer coaches, and participants from programs

NPS (Net Promoter Score) monitoring and improvement initiatives

Parent Coach Training & Cultivation:

Implement continuous coach resource training and education.

Host weekly office hours for parent coach support.

Additional duties as organization needs require:

PPC phone calls in collaboration with the Admin Assistant

Assist in coach recruitment initiatives by conducting phone calls to Volunteers during the initial process and to all members in the final phase of coach recruitment.

Requirements and Qualifications:

Excellent attention to detail, pattern identification and motivated to create processes that optimize and improve the way things are done

Excellent analytical skills

Strong interpersonal skills and ability to communicate with all stakeholders

Self-motivated, works efficiently and meets reasonable deadlines

Able to multitask, prioritize, and manage time effectively

Enjoys a challenging, high energy and dynamic environment

Able to make professional decisions in a fast-paced environment and own results

Excellent verbal and written communication skills

Capable in both a leadership and team-player role to get the job done

Has experience playing sports and understands its potential to have a positive impact on the community if implemented correctly

Event management experience preferred

Bachelor’s degree

Proficiency in Microsoft Office, Gmail, Google Drive, etc

Work Week: avg 40 hours

General schedule (off season): Monday – Friday; 9am-5pm (subject to flexibility as other opportunities arise)

General schedule (in-season): Thursday, Friday, & Monday; 9am-4pm; Saturday/Sunday 8-6pm hours during season (Time Slots are subject to change based on season)

Job Type: Full-time

Salary: $45,000.00 - $50,000.00 per year

Benefits

Full-time employees are eligible for the following company benefits:

Opportunity to earn annual bonus contingent on individual and organizational performance and attainment of goals

401k – i9 Sports will match employee contributions up to 4% of annual salary

11 days / 88 hours paid vacation per year, which is accrued at the rate of 2.3 hours per pay period.

10 paid holidays per year

3 paid sick days per year

Flex time during weekdays if working on weekends during season.

2 weeks paid paternity/maternity leave

Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.