MoreRNO Program Support Specialist– MoreRNO

The Reno-Tahoe Airport Authority (RTAA) is leading MoreRNO—a multi-year, billion-dollar capital improvement program to modernize and expand Reno-Tahoe International Airport. We are seeking a proactive and detail-oriented Program Support Specialist to join the team and support the delivery of this transformational infrastructure initiative. This is a temporary, full time position with a minimum term of 5 years, aligned with the duration of the MoreRNO Program. There may be opportunities to transition into other roles within the organization upon program completion. In this role, you will provide technical, administrative, and coordination support to the Program Director , Program Manager , and cross-functional teams - including project managers, consultants, and contractors. This is an exciting opportunity to contribute to high-impact aviation projects in a fast-paced, collaborative environment.

This position provides essential administrative, technical, and coordination support across all phases of program delivery. The role requires a proactive, detail-oriented individual who can manage complex documentation, facilitate cross-team communication, and maintain operational continuity in a fast-paced, high-stakes airport environment.

Salary : $63,125 - $79,537 annually based on experience, with opportunity for additional merit-based increases up to a range maximum of $95,949. This is a salary and overtime exempt position. Initial salary placement will be based upon experience and qualifications.

Benefits : The RTAA offers a competitive wage and benefit package and provides a high-quality work-life balance. Employee benefits include employer paid contributions to the Nevada PERS retirement program; 100% employer paid health insurance for the employee (effective first day of the month after your hire date); paid vacation and sick leave ; 14-paid holidays per year; and tuition reimbursement - just to name a few!

Key Responsibilities:

Technical & Administrative Support

• Support day-to-day construction and project delivery activities through accurate documentation, scheduling, and reporting.
• Assist with procurement processes including bid evaluations and contract documentation.
• Facilitate the exchange of technical information between internal teams, consultants, and contractors.

Document & Records Management

• Assist with the setup and maintenance of document control systems to meet compliance and quality standards.
• Track, distribute, and archive technical documents (RFIs, submittals, drawings, change requests, etc.).
• Collaborate with Document Control and Project Controls teams to ensure consistent and organized file management.

Program Coordination

• Monitor project schedules, performance metrics, and progress reporting.
• Support the creation of dashboards, risk logs, and project status reports.
• Organize and coordinate internal/external meetings, including agendas, minutes, and action item follow-ups.

Compliance & Quality Support

• Review contractor and consultant documentation for administrative completeness.
• Support technical review workflows and quality assurance tracking.
• Maintain accurate issue logs and resolution records.

Stakeholder Communication & Logistics

• Coordinate with internal and external stakeholders to facilitate program-wide collaboration.
• Assist with the preparation of reports, presentations, and briefings for stakeholder updates.
• Manage logistics such as site tours, meeting space reservations, and travel coordination.

Executive-Level Support

• Provide administrative support to the Program Director and Program Manager, including calendar management, document preparation, and strategic initiative tracking.

Central Communications Hub

• Serve as the routing point for internal communications and information flow across the MoreRNO team and external partners.

Special Projects

• Complete special assignments related to research, process improvement, and development of tracking tools as directed.

Risk & Issue Management

• Help identify and log program risks or coordination issues; escalate items to the appropriate personnel for resolution.

Minimum Qualifications:

• Education: High school diploma or equivalent required.
• Experience: At least 10 years of experience in program coordination, document control, or administrative support in a project delivery environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams), data entry, and project tracking systems.

Preferred Qualifications:

• Associate's or Bachelor's degree in Project Management, Business Administration, Construction Management, or related field.
• Procore Certification.
• OSHA 10 certification.
• Prior experience in airport, construction, or capital program environments.

Licensing & Certifications:

• Valid Nevada Driver's License.
• Must be eligible to obtain and maintain a Security Identification Display Area (SIDA) badge.

Key Skills & Competencies:

• Exceptional organization and attention to detail.
• Ability to multitask and adapt in a fast-paced, changing environment.
• Strong written and verbal communication skills.
• Proficient with document control systems (Procore, Bluebeam, SharePoint).
• Professional, confidential, and service-oriented.
• Able to work independently and take initiative.
• Collaborative mindset with technical and non-technical teams.

Physical & Working Conditions:

• Primarily office-based with routine use of computers and standard office equipment.
• Must be able to lift and move items up to 50 lbs occasionally.
• Occasional field work required; ability to walk job sites and navigate stairs or uneven terrain.
• PPE (hard hat, safety vest, safety shoes) required when visiting construction zones.
• May be exposed to varying weather conditions depending on project phase.

Note: This job description outlines key responsibilities and expectations. The RTAA reserves the right to modify duties or assign additional responsibilities as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pre-Employment Requirements: The RTAA requires each candidate to successfully complete employment history verification prior to being considered for employment. All employment offers are subject to successful completion/passing of a drug-screening test, a fingerprint criminal history records check, and security badging test.

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_The RTAA is an organization that thrives by living our core values and by honoring the dignity of all individuals. With teamwork, respect, versatility and a focus on excellence, we serve our employees and our community with pride and passion. We are a drug-free workplace, and an equal opportunity employer committed to providing a healthy work environment. _