Job Description

Job Description

SunGlo Restoration Services, Inc. is seeking a Project Administrative Assistant to provide administrative support to our project teams and office staff to ensure successful completion of jobs.

Duties/Responsibilities:

• Receive new restoration job requests via phone and email
• Make calls to homeowners and subcontractors regarding job status
• Record notes, prepare, and compile project documentation throughout duration of job
• Review job file for completeness
• Problem solve complaints from property owners and escalate as necessary
• Attend weekly team meetings
• Track progress on teams projects
• Audit of files for status of projects
• Manage Outlook calendars and meeting schedules
• Prepare emails and written correspondences

Required Skills/Abilities:

• Excellent phone etiquette
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Organized and can prioritize work
• Proficient computer skills
• Proficient with Microsoft desktop tools (i.e. Excel, Word, Power Point)
• Ability to work well within a team environment
• Ability to occasionally work overtime during the week or on the weekend

Preferred Skills (not required)

• General knowledge of the construction and insurance industry
• Knowledge and prior use of construction job tracking software

Education and Experience:

• High school diploma or equivalent required.

Regular Work Schedule:

• Monday - Friday 8am - 5pm