Job Description

Eurofins Environment Testing Southwest is looking to add a full-time, Project Administrator to our Phoenix, AZ Laboratory location.

With guidance and direction from higher level Project Management personnel the Project Administrator coordinates and manages customers’ projects through all phases of laboratory operations, ensuring fulfillment of Eurofins Environment Testing's commitments to client requirements, error-free work, and on-time delivery. Maintains communications with clients and Account Executives and serves as a liaison between clients and laboratory operations to meet client needs. Works closely with business unit personnel to manage quotations and change orders for existing scopes of work. Monitors compliance with industry regulations, contractual agreements, program management processes, and program specifications. Works toward achieving goals for revenue, profit, and customer service through the effective utilization of laboratory capacity and definition of customer requirements.

Essential Duties and Responsibilities:

• Manages and provides timely responses to customer inquires related to the management of projects and status of work in progress.

• Works with Project Managers, Account Executives, Laboratory Support, and Operations staffs to meet customer requirements and resolve service and technical issues during every phase of the project.

• Defines project requirements to ensure all contract requirements are met and communicates requirements to appropriate personnel. Works closely with internal sample receiving personnel to ensure proper receipt and login of samples.

• Creates quotes, and writes and reviews RFP’s to obtain potential contracts and coordinates contract negotiations for existing contracts.

• Follows up on bids submitted and tracks status to determine if the bid is a win, loss, or pending.

• Prioritizes client requests based on due dates and complexity of response required.

• Manages task orders, work orders, change orders, and contracts for existing work.

• Manages subcontracting of samples to other Eurofins Environment Testing America laboratories and external laboratories.

• Generates and reviews final reports to ensure accuracy. Facilitates corrective action when needed.

• Prepares report narratives and is involved as needed in final report preparation.

• Prepares invoices to customers and follows up on accounts’ receivable.

• Maintains weekly forecast for laboratory management to determine capacity.

• Develops business relationships with clients to further enhance customer service.

• Participates in the overall sales process through direct discussions with clients and in coordination
  with Account Executives.

• Other duties may be required as needed

Qualifications

• BS/BA in Chemistry/Sciences or Business Management with coursework in Chemistry
• Laboratory, management and customer service experience helpful especially in a fast paced environment
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English

Knowledge, Skills and Abilities

• Eurofins Environment Testing services, products, testing capabilities, technology, production, and support systems
• Program specifications and laboratory procedures
• Environmental regulations
• Process improvement methods
• Quality Assurance program plan
• Contract compliance
• Strong interpersonal, communication, and problem-solving skills
• Effective time management skills as demonstrated by successful and timely completion of projects
• Strong organizational skills
• Proven customer service skills
• Leadership skills
• Computer skills, using word processing and database software
• Ability to handle multiple tasks and changing priorities
• Communicate with clients at all levels of organization throughout all phases of a project
• Ability to fulfill commitments
• Orally present information in a group setting
• Manage conflict resolution

Additional Information

Position is full-time, Tuesday - Saturday, 8:00am - 5:00pm with overtime and weekends as needed.

The compensation range for this position is $24 - $27 per hour depending on level of experience.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description:

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.95 billion, and has been among the best performing stocks in Europe over the past 20 years.

All your information will be kept confidential according to EEO guidelines.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.