Role Overview

We are seeking a detail-oriented and growth-minded IT Project Analyst to join our IT team. This role will support NetSuite ERP and Field Service Management (FSM) initiatives across a multi-subsidiary installation and service organization. Reporting directly to the IT Business Relationship Manager (BRM), this hybrid role blends project coordination, business analysis, and execution ownership.

This is a high-visibility role on a premier enterprise transformation project—providing direct engagement with C-suite executives, Subsidiary Presidents, and Department Leaders across the organization. The ideal candidate is highly organized, execution-focused, and aspires to grow into a Project Manager role while learning how to lead large-scale, cross-functional IT initiatives.

Key Responsibilities

• Translate high-level project milestones and partner-provided implementation plans into detailed internal task lists and action plans.
• Maintain and update project timelines, task trackers, RAID logs, and documentation using Microsoft Project or similar tools.
• Facilitate cross-functional alignment and follow-through across ERP and FSM workstreams—ensuring touchpoints like entitlements and service workflows are tightly integrated with the core ERP solution.
• Collaborate with functional teams (e.g., Finance, Operations, Service) to document future-state workflows and support adoption.
• Capture and manage meeting agendas, decisions, risks, dependencies, and follow-up actions across internal and vendor-led sessions.
• Support training coordination, SOP development, go-live readiness, and user enablement efforts.
• Prepare visuals and process documentation using tools like Visio or Lucidchart.
• Contribute to recurring planning and reporting cadences by surfacing blockers, preparing updates, and escalating issues as needed.

Qualifications

• 2–4 years of experience in a hybrid IT Project Analyst, Business Analyst, or Project Coordinator role.
• Experience supporting enterprise system rollouts or enhancements—NetSuite ERP highly preferred.
• Familiarity with installation and service industry workflows is a strong plus.
• Proficiency in Microsoft Project, Visio, Smartsheet, Lucidchart, or similar tools for project planning and process documentation.
• Ability to work from existing milestone-based plans, breaking them into executable internal workstreams and tasks.
• Exceptional attention to detail, organization, and follow-through.
• Strong communication skills with the ability to interface effectively with cross-functional teams, vendors, and leadership.
• Analytical mindset with a desire to understand business processes and their technical impacts.
• Demonstrated ownership of task execution and comfort with dynamic, fast-paced environments.
• Eager to grow into a formal Project Manager role, with exposure to project delivery best practices.
• Interest in or working toward PMP, CAPM, or NetSuite certification is a plus.
• Exposure to Agile or hybrid project methodologies is helpful.
• Understanding of entitlement workflows, FSM tools, or field service scheduling is a plus.

EEOC Statement
Zeus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.