Project Coordinator

SERVPRO of South Worcester

Project Coordinator

Worcester, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    SERVPRO of South Worcester is hiring a Project Coordinator!

    Benefits

    SERVPRO of South Worcester offers:

    Competitive compensation

    Superior benefits

    Career progression

    Professional and professional development

    And more!

    The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, extremely organized, have the ability to multi-task and have outstanding customer service skills, you could thrive in this environment!

    Key Responsibilities

    Responsible for clear and efficient project communication with the customers and project stakeholders

    Daily project(s) oversight to include monitoring status, corporate audits, and work-in-progress

    Review and validate job site documentation

    Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end

    Second string to answer the office phone when front end coordinator is unavailable

    Daily communication and updates with insurance adjusters and customers by email, Xact and Contractor Connection platforms

    Collaborate and assist with other departments, as needed

    Documenting majority of daily tasks into Servpro correspondence notes

    Running mitigation losses from the admin standpoint from the beginning to end of process

    Position Requirements

    High school diploma/GED (preferred)

    At least 1 year of customer service and/or office-related experience

    Ability to frequently multitask and to remain detail orientated and exceptionally organized

    Ability to work in a very high-paced and ever-changing environment

    Must be knowledgeable in relevant computer applications

    Capability to complete tasks fully, not partially

    Be part of the on-call rotation once acclimated

    Skills/Physical Demands/Competencies

    This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.