Job Description

In this role, you will work closely with the Field Project Manager to manage project milestones, financial oversight, procurement, and scheduling to ensure timely, cost-effective project completion while acting as the first line of communication with customers and "our customer's best service provider."

Value and Beliefs of this Role:

The person in this role must provide world-class service to customers, colleagues, and communities. It requires a person of integrity, self-accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily. In this role we want you to grow with us and deliver results as an exceptional Power Teams Coordinator I. This job requires a person who remains professional, organized, detail and task oriented, as well as precise, thorough, and collaborative.

Responsibilities:

• Establish project milestones and analyze costs; Exposure to financial systems to review actual vs. estimated job cost and to provide timely and accurate project cost reports; identify reasons for low job site productivity and determine the impact on the project; adjust or correct project plan and/or project cost estimates as necessary to meet financial goals.

• Provide project financial oversight; including but not limited to, forecasting revenue, monthly invoicing, cash flow, and budget vs. cost reviews (WIP reviews).

• Coordinates the procurement of materials, supplies, and subcontractors necessary for timely and cost-effective completion of the project within budget.

• Timesheet Expense COI Procurement.

• Proactively communicate project schedules, project change proposals, and related project activities regularly with customers and seek to continuously improve customer satisfaction.

• Identify potential project risks and develop/implement strategies to minimize impact and control deviations from estimated costs and project deadlines.

• Act as “our customer’s best service provider” by providing timely updates on projects, quickly addressing concerns, customer calls, and by regularly seeking feedback on our performance.

• Other duties assigned within reason of current role previously specified.

Qualifications

• HS/GED and / or College degree, trade school or equivalent experience (preferred)
• 1+ years call center, dispatch or administrative experience.
• Exceptional telephone and personal customer service skills and ability to work under pressure.
• Excellent Microsoft Outlook, Excel, and Word skills.
• Basic financial knowledge and skills—ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.
• Solid organizational skills and the ability to handle multiple projects tasks simultaneously.
• Strong flexibility to adapt to changing priorities and direction in a dynamic work environment.
• Customer-focused with a commitment to ensuring the highest level of service.

Requirements

• United States Citizenship
• Active Driver’s License
• The job may require lifting objects weighing between 25 - 50 pounds. Accommodations can be provided upon request to enable individuals with disabilities to perform the essential functions.
• Security Clearances: This position requires a Secret security clearance. The clearance requirements are determined by the agency(s) in which you are assigned. Convergint Federal will sponsor the level of clearance required. However, it will be your responsibility to obtain and maintain your required level of clearance.

Additional Information

Company Benefits:
Convergint Federal fosters a supportive, accessible, and inclusive environment in which all individuals can realize their maximum potential within the company. This role offers a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities