Project Director

Paul Davis Restoration of Lancaster/Lebanon Counties

Project Director

Lancaster, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Vehicle Allowance

    Company shirts

    Medical, Dental and Vision Benefits

    Paid Holiday, Vacation & Sick Days

    Company Cell Phone

    Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    Paid time off

    Parental leave

    Training & development

    Wellness resources

    Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

    Join the Paul Davis Team!

    Project Director - Restoration $75,000 per year + uncapped bonus opportunities

    The Project Director is the first interaction with the customer after a loss and is responsible for interacting with the customer in a courteous and professional manner. The Project Director is responsible for selling all three verticals of mitigation, contents and reconstruction, as applicable. Building and fostering relationships with adjustors is also a key component of the role.

    RESPONSIBILITES:

    First interaction with Customer on site

    Responsible for acknowledgement of arrival and compliance with Carrier Service levels

    Collect 3D scans on the project for exterior and interior repairs

    Scope losses

    Discusses repairs with the customer and obtains work authorization/contract

    Maintain customer satisfaction, as determined by completed satisfaction surveys.

    Responsibility for adhering to the PDO Health & Safety Program.

    Maintain contact/relationships with key customers.

    Meet or exceed customer expectations

    Build and foster relationships with adjustors

    Support staff in key client situations and events.

    Collect Accounts Receivable

    Competency – Knowledge, Skills and Abilities:

    Knowledge of technology (iPhone, iPad, computer)

    Customer Service Skills

    Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested

    Ability to create documents

    Ability to answer and communicate with customers over the phone and face to face

    Ability to work independently and / or with a team

    Ability to participate in an on-call schedule

    Ability to work within hazardous environments safely

    Ability to operate a company vehicle safely

    Maintain a level of confidentiality

    Requirements:

    Highschool Diploma or GED

    Experience in Construction and Construction Management / Supervision

    5 + years of Management or Leadership experience in Restoration/Construction industry

    Preferred:

    Class A or B General Contractors License

    Associate or Bachelor’s Degree

    Make an impact now: Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

    Reasonable Accommodation for Disability:

    Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

    Disclaimer:

    Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.