Job Description

Join our dynamic team in Baltimore as an Information Project Specialist III. You will play a key role in enhancing operational efficiency and ensuring compliance with documentation standards. The position is based in Baltimore, MD

• Review and assess the quality of existing SOPs.
• Organize and manage documentation in a version-controlled environment (e.g., SharePoint).
• Collaborate with the Office of Procurement staff to identify and fill gaps in documentation.
• Ensure SOPs comply with MTA documentation standards.
• Assist with documentation and process reviews, including meeting coordination, SME engagement, collecting input, and tracking deliverables.
• Gather information through interviews, SOP testing, and reviewing existing documentation.
• Review and edit content for clarity, grammar, and consistency across formats, and redesign as needed (e.g., the Office of Procurement intranet page).
• Partner with the Office of Procurement staff to identify opportunities to streamline or enhance business processes.
• Manage multiple documentation projects and lead cross-functional collaboration.
• Translate complex technical or procedural content into user-friendly language.
• Meet tight deadlines and adapt to shifting priorities.

Qualifications

Minimum:

• BA/BS plus 4 years of related experience or demonstrated equivalency of experience and/or education

Preferred:

• Experience in Technical Writing and SOP Development
• Proficiency in Document Management Systems and Version Control
• Experience with cross-functional collaboration and project coordination

Additional Information

• Relocation is not an option for this position
• Visa support is not an option for this position

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options , well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.