Job Description
RESPEC seeks an experienced Technical Project Manager to lead end-to-end projects for our billing partners. The ideal candidate has a strong background in managing technical projects, particularly in the billing or order-to-cash domain, and possess both project management and technical expertise. This role requires excellent communication, organization, and interpersonal skills, along with the ability to work on multiple client projects simultaneously. The Technical Project Manager will play a critical role in ensuring the successful delivery of billing solutions while collaborating closely with cross-functional teams and client stakeholders.
Qualifications
Key Responsibilities
Leads and manages end-to-end projects for RESPEC billing partners, ensuring successful delivery within scope, time, and budget
Develops and maintains detailed project plans, including timelines, resource allocation, and risk management strategies
Collaborates with cross-functional teams, including IT, finance, and client-facing teams, to ensure alignment and successful project execution
Conducts discovery sessions to understand client business models, billing needs, and technical environments
Leads training sessions for client teams on platform usage, best practices, and troubleshooting
Documents system design and client system configurations accurately
Performs testing and validation to ensure the billing system is configured correctly according to requirements
Reports on project status, including budget tracking, identification of latent tasks, and critical path analysis
Manages project budgets and ensure cost-effective delivery
Facilitates communication between technical teams and business stakeholders
Oversees the implementation of technical solutions, ensuring they meet business requirements
Monitors project progress and adjust plans as necessary to meet deadlines
Ensures compliance with company policies, industry standards, and regulatory requirements.
Collaborate with and support other billing team members to address client billing challenges.
Required Qualifications
Bachelor’s degree in science, Computer Science or Finance and Accounting preferred
5+ years of experience in technical project management, with a focus on billing or order-to-cash projects
Proven experience leading complex technical projects from initiation to completion
Proficiency with project management software (Jira, Confluence, Notion, MS Project, Trello)
Experience with agile methodologies
Excellent written and oral communication skills
Excellent organization and planning skills
Strong interpersonal communication skills
Familiarity of Cost Accounting
Familiarity with REST API and other technical configurations
Experience in Order to Cash projects, including CRM, ERP, and billing systems
Ability to perform technical tasks such as system configuration and testing
Some certifications or equivalent and verifiable experience with a commercially available SaaS billing system
Preferred Qualifications
Project Management Professional (PMP) certification
Experience with Software as a Service (SaaS) platforms
Knowledge of SQL and database management
Multi-lingual capabilities
BillingPlatform certification
Understanding of software development life cycle (SDLC)
Familiarity with cloud computing platforms
Additional Information
Compensation: Salary depends on experience and expertise. RESPEC is a 100 percent employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.
Featured benefits include:
** Equal Opportunity Employer, including veterans and individuals with disabilities. __ All your information will be kept confidential according to EEO guidelines.**