Position Title: Project Manager/Estimator PME
Location: Houston, TX
Reporting to: General Manager

Position Overview:

The PME is a vital “cradle-to-grave” leader responsible for driving and managing all phases of the customer service project lifecycle — from relationship building and estimating to project execution and workforce leadership. This role is an ideal fit for an entrepreneurial problem-solver who thrives on building lasting relationships, delivering top-tier electrical service solutions, and growing business opportunities by earning trust and repeat business.

Employee Value Proposition (EVP):

Why Join?
This organization is one of the region’s top open-shop electrical contractors, known for excellence in technical execution, integrity in customer partnerships, and a commitment to innovation. As an Account Manager, you will have:

• Relationship-Driven Autonomy: Build genuine, long-term partnerships with customers and own your book of business.
• Diverse & High-Impact Projects: Serve clients across industries like higher education, manufacturing, and commercial facilities, delivering practical, tailored solutions.
• Growth & Development: A supportive, entrepreneurial environment that rewards initiative and provides clear pathways to grow your career, lead teams, and expand your client base.
• Pride in Quality: Join a team that sets the standard for electrical service excellence in the region.
• Collaborative Culture: Be part of a tight-knit team that values trust, responsiveness, and bold solutions.

Key Performance Objectives:

30-Day Objectives:

1. Understand service operations, estimating processes, key customers, and project management systems.
2. Begin shadowing current managers and field teams to learn workflows, culture, and expectations.
3. Establish initial rapport with existing customer accounts.

90-Day Objectives:

1. Lead estimates and bids on new service projects that meet margin standards.
2. Take ownership of a defined portfolio of customers, delivering exceptional communication and responsiveness.
3. Build relationships that identify organic growth opportunities and expand accounts through referrals.
4. Engage and supervise field technicians, ensuring projects stay on schedule and exceed client expectations.

180-Day Objectives:

1. Consistently deliver profitable projects with strong budget, labor tracking, and production results.
2. Grow your account base through proactive relationship-building and reputation-based referrals.
3. Contribute ideas for continuous improvement in service delivery and customer experience.
4. Mentor and develop field teams, ensuring safety, technical quality, and positive morale.

Responsibilities:

• Estimate, sell, and manage multiple electrical service projects from proposal through close-out.
• Build and maintain trusted customer relationships — acting as their primary contact and problem solver.
• Identify and pursue new account opportunities through networking, referrals, and excellent service.
• Lead, train, and motivate service technicians and field staff.
• Ensure projects are delivered on time, within scope, and on budget, while exceeding client expectations.
• Maintain detailed tracking of budgets, labor, and productivity metrics.
• Uphold company standards for safety, integrity, and technical excellence.

Must-Have Qualifications:

• Proven experience managing customer accounts and overseeing service projects within the electrical contracting or related construction trades.
• Demonstrated success in estimating, selling, and executing profitable projects.
• Strong relationship-building skills — trusted by customers as a consultative partner.
• Ability to lead, motivate, and develop technicians and field teams.
• Proficiency in tracking budgets, forecasting, labor scheduling, and job cost analysis.
• Excellent verbal and written communication skills; proactive and responsive.
• Strong time management skills with the ability to prioritize competing tasks.

Core Values & Cultural Fit:

• Integrity: Do what’s right for the customer and the company — always.
• Innovation: Seek out better ways to deliver technical solutions and customer service.
• Accountability: Own outcomes — from estimate to final delivery.
• Collaboration: Build trust within the team and with every client.
• Continuous Improvement: Strive to raise the bar for quality and efficiency, project after project.

Biggest Challenges in the First 90 Days:

• Transitioning into a “cradle-to-grave” role with ownership of customer relationships, estimating, and project delivery simultaneously.
• Quickly developing trust with customers who rely on responsive service and high-quality work.
• Balancing time between managing technicians, building pipeline opportunities, and delivering on active projects.

Why Join?

This service division isn’t just about fixing problems — it’s about forging partnerships that keep customers’ operations running at peak performance. As an Account Manager, you’ll be part of a collaborative, high-energy team that values your drive, rewards your initiative, and supports your long-term success. Bring your leadership and relationship skills to a growing organization with a reputation for technical excellence and bold results