Benefits:
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking an experienced Project Manager to join our team. In this role, you will oversee all aspects of a project’s development, coordinating people, processes, and resources to ensure projects are completed successfully and on schedule. The ideal candidate is highly organized, resourceful, and has a proven track record as a successful Project Manager.
Job Responsibilities — IICRC Project Manager
Own projects end-to-end from initial site visit through closeout, ensuring scope, schedule, budget, quality, and customer satisfaction are met.
Conduct inspections and assessments for water, mold, and other property losses; determine category/class where applicable and recommend appropriate restoration approach consistent with IICRC principles and company standards.
Develop and manage project documentation including work authorizations, photos, notes, drying logs/monitoring records, change orders, and closeout packages.
Write and validate scopes of work (and/or estimates) and coordinate approvals with property owners, adjusters, consultants, and internal leadership.
Plan and schedule labor, equipment, and materials to meet production timelines; coordinate subcontractors and specialty trades as needed.
Lead field teams and subcontractors through daily direction, jobsite briefings, quality checks, and performance coaching; ensure crews follow company SOPs and IICRC-aligned best practices.
Monitor job progress and communicate updates to customers and stakeholders, setting expectations, resolving concerns, and documenting all decisions.
Perform moisture mapping and monitoring oversight (as applicable), interpret readings, adjust drying plans, and ensure documentation is accurate and complete.
Ensure health and safety compliance including PPE use, containment, engineering controls, and safe work practices; maintain jobsite cleanliness and risk mitigation. Coordinate contents and structure workflows including pack-outs, cleaning, storage, and re-installation (if applicable).
Manage billing readiness by maintaining complete job files, verifying line items, tracking costs, and ensuring documentation supports invoicing/claim justification.
Handle change management by identifying scope changes early, obtaining written approvals, and keeping all parties aligned on cost and timeline impacts.
Conduct final walkthroughs and punch lists, confirm customer satisfaction, and ensure proper demobilization and job closeout.
Participate in on-call/after-hours response rotation as required for emergency losses.
Qualifications Required / Core
High school diploma or GED required (Associate/Bachelor’s degree preferred).
5+ years experience in property restoration and/or construction project management (water/fire/mold preferred).
Strong working knowledge of IICRC standards and best practices for water, fire, and/or mold restoration.
Proven ability to manage multiple projects simultaneously with strong organization, prioritization, and follow-through.
Excellent customer service and communication skills (homeowners, property managers, adjusters, consultants, subs).
Ability to read and interpret moisture data (moisture meters, thermo-hygrometers, psychrometrics basics) and maintain accurate job documentation.
Comfortable with smartphones/tablets and job management software; proficient with Microsoft Office/Google Workspace.
Valid driver’s license with acceptable driving record; ability to travel locally between job sites.
Ability to lift/move equipment and materials (often 50 lbs), climb stairs/ladders, and work in varying site conditions.
Able to pass background check and, where applicable, drug screening.
Preferred (Strongly Desired)
Current IICRC certifications such as:
WRT (Water Restoration Technician)
ASD (Applied Structural Drying)
AMRT (Applied Microbial Remediation Technician)
MRS ( Mold Remediation Specialist)
Estimating and claim documentation experience (Xactimate/XactAnalysis preferred).
Experience working with insurance carriers, TPAs, and mitigation programs; able to justify scope with photos, readings, and notes.
Knowledge of containment principles, negative air use, and basic regulations/guidelines relevant to remediation work (as applicable).
Leadership experience supervising technicians and subcontractors; coaching and performance management capability.
Certifications or training in OSHA safety, lead-safe practices, or other relevant construction/restoration specialties.