Benefits:

401(k)

Opportunity for advancement

Training & development

Position Overview

Global Impact Group LLC is seeking a highly organized and results-driven Project Manager to oversee language service operations, including translation, transcription, and interpreting projects. This role is critical to ensuring seamless project execution, high-quality deliverables, and exceptional client satisfaction.

The ideal candidate will have strong experience managing linguists and vendors, handling multiple projects simultaneously, and ensuring timely delivery in a fast-paced environment.

Key Responsibilities

Manage end-to-end execution of translation, transcription, and interpreting projects

Coordinate and supervise linguists, interpreters, and external vendors

Ensure on-time delivery of all assigned projects while maintaining quality standards

Maintain rapid and professional communication with clients

Oversee assigned contracts and ensure compliance with scope, timelines, and requirements

Monitor project workflows and proactively address risks or delays

Ensure all deliverables meet ISO-quality standards and client expectations

Track project performance, deadlines, and vendor productivity

Collaborate with internal teams (scheduling, QA, accounting) to ensure smooth operations

Maintain accurate records in project management and scheduling systems

Qualifications

Bachelor’s degree in Business, Project Management, Linguistics, or related field (preferred)

3+ years of project management experience, preferably in language services

Experience managing translation, transcription, and interpreting projects

Strong vendor and stakeholder management skills

Excellent communication and client service skills

Ability to manage multiple deadlines in a fast-paced environment

Strong attention to detail and problem-solving ability

Proficiency in project management tools and Microsoft Office Suite

Familiarity with ISO 9001 / ISO 17100 standards is a plus

Work Environment

Onsite position (required)

Must be available to work Monday through Friday in-office

Collaborative and fast-paced team environment

Key Competencies

Leadership & accountability

Time management & prioritization

Quality assurance mindset

Client-focused communication

Vendor coordination & oversight

Compensation

Competitive salary based on experience

Opportunities for growth within a certified and expanding organization

About Us

Global Impact Group LLC (Global Language System) is an ISO 9001 and ISO 17100 certified provider of language and staffing solutions. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to delivering high-quality, culturally competent services across government and private sectors.

How to Apply

Submit your resume and a brief cover letter outlining your experience in managing language service projects.