Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Company Overview

A locally owned and nationally recognized Printing, Signage, and Marketing Services company is seeking an experienced and motivated Administrative Assistant & Project Manager to join our team.

We offer a fast-paced, creative, and flexible work environment that empowers employees to work independently while being supported by a strong team of experienced professionals.

Our client base is dynamic and engaging — ranging from Healthcare and Hospitality to Manufacturing, Real Estate, Contractors, and Construction companies. With the tools and technology we provide, we focus our energy on delivering an unparalleled experience for every customer we serve.

Position Overview

This role is ideal for someone who thrives in a customer-focused environment, enjoys managing multiple projects, and takes pride in ensuring orders move smoothly from start to finish through our production process.

You will serve as a key point of contact for customers while coordinating job details internally to ensure accuracy, quality, and on-time delivery.

Primary Responsibilities

Answer incoming phone calls and greet walk-in customers professionally

Assess customer needs and gather detailed specifications for print and signage orders

Input job specifications accurately into our order management system

Manage orders through the print shop from start to completion

Provide updates on project status, timelines, and customer questions

Communicate clearly with production staff and team members to ensure smooth workflow

Assist with filing, documentation, and maintaining an organized front office

Support customers with a positive, solution-oriented approach

Skills & Qualities We Are Looking For

A positive, detail-oriented, people-pleasing professional

Willingness to be proactive, take initiative, and follow through

Excellent verbal and written communication skills

Strong computer skills and ability to learn new systems quickly

A team player who enjoys collaborating to deliver projects on time

Skills Desired (But Not Required)

Previous experience in a business-to-business environment

Printing, signage, or related production experience

Understanding of direct mail and automated marketing services

Experience with PrintSmith or other print MIS/order software

Why Join Us?

Work with a creative, supportive, and experienced team

Learn valuable skills in the printing and marketing services industry

Enjoy a steady, engaging role with variety in projects and customers

Be part of a company that values accuracy, service, and teamwork