Sales Support

Stamford Office Furniture

Sales Support

Stamford, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Vision insurance

    Job Title: Sales Support Company: Stamford Office Furniture (SOF) Job Type: Full Time / In Office / Monday through Friday

    About Stamford Office Furniture:

    Stamford Office Furniture is a premier workplace dealer specializing in creating inspiring environments for businesses, educational institutions, and healthcare facilities. Our mission is simple yet powerful: to craft branded workplaces that cultivate pride, foster connection, and drive success in today’s dynamic world.

    Job Description:

    Stamford Office Furniture (SOF) is seeking a reliable, organized, and results-driven Sales Support professional to join our team. The ideal candidate will play a key role in supporting our sales team, assisting with order preparation, tracking, quoting, and ensuring seamless execution for our clients. This position requires a proactive, detail-oriented individual with excellent interpersonal, communication, and customer service skills.

    Responsibilities:

    Sales & Order Support:

    Assist sales representatives with quoting, order entry, and proposal creation.

    Process and manage orders accurately from initiation to completion.

    Maintain meticulous attention to detail throughout the sales cycle.

    Support the sales team in closing furniture and installation service opportunities.

    Manage timelines with a strong sense of urgency to meet client expectations and deadlines.

    Coordination:

    Communicate effectively with internal departments to ensure smooth handoffs and complete, accurate orders.

    Coordinate with manufacturers, installers, and external partners when needed.

    Assist with scheduling, documentation, and preparation of necessary sales materials.

    Customer Relationship Support:

    Respond promptly to customer inquiries and requests for proposals.

    Build and maintain positive relationships with clients, team members, manufacturers, and architects.

    Provide exceptional customer service throughout the order and delivery process.

    Training & Professional Development:

    Participate in relevant manufacturer trainings, with emphasis on MillerKnoll’s online product and process training.

    Communication:

    Demonstrate strong verbal and written communication skills in all internal and external interactions.

    Assist in distributing order updates, shipping summaries, and general project information as needed.

    Requirements:

    Experience in the office furniture industry or a related field is ideal, but we are willing to train the right candidate. Many successful SOF team members previously came from retail—so if you’re hardworking and customer-focused, you’ll fit right in!

    Strong interpersonal and customer service skills.

    Highly organized, detail-oriented, and able to multitask effectively.

    Excellent verbal and written communication abilities.

    Ability to work accurately in a fast-paced environment.

    A proactive mindset and the ability to take ownership of tasks.

    If you enjoy being productive, supporting a collaborative team, and helping clients bring their workplace projects to life—and if delivering an exceptional customer experience motivates you—we invite you to apply for this exciting opportunity with SOF.