Job Description

COS HR CONSULTANT

Are you passionate about solving real business problems and helping people thrive in the #PeopleFirst Economy? Are you a life-long learner? Then Proliant might be the place for you!

Proliant is seeking a COS HR CONSULTANT to join our team in Atlanta, GA (Perimeter Mall area).

WE WANT INDIVIDUALS WHO…

• Truly care and are passionate about the work they do
• Want to see and feel success in themselves, their teams, and the employees they serve
• Aren’t afraid to solve real business problems for customers
• Want to be continually developed
• Who are proud to talk about the #Community they are a part of
• Who are #PROLIANTPROUD

BUT FIRST, MORE ABOUT US!

Proliant powers the #PeopleFirst Economy. We deliver fully integrated, cloud-based People Tools that simplify payroll and all HR processes while improving accuracy and ensuring full industry compliance for over 4,000 customers in multiple industries in all 50 states.

We believe that with the right HR technology in place, businesses can thrive in this ever-changing world. However, technology is not the answer alone. We arm you with an award-winning professional services team to solve your HR related business problems. We offer the highest quality personalized customer service possible.

We are in search of inspired people looking to do inspiring work. We are looking for individuals have a desire to work in one of the most dynamic sectors of technology - HR Tech.

JOB DESCRIPTION:

The COS HR Business Professional is responsible for providing strategic HR support to clients and advising on best practices. The COS Professional additionally recommends process improvements and Proliant services to enhance client HR practices. The COS Professional works as a liaison with other departments to provide excellent customer service to our clients.

JOB RESPONSIBILITIES:

• Analyzes client needs to develop appropriate HR strategies to increase client satisfaction and retention.
• Proactively consults with clients and recommends HR strategic solutions to improve business objectives.
• Plans, develops, and delivers customized HR services to a variety of business industries based on client needs and company objectives.
• Evaluates client HR processes and programs to ensure maximum service delivery and client engagement.
• Ensures a high level of client organizational effectiveness through a variety of HR projects such as: policy and handbook development, employee relations management, coaching and training, employee retention initiatives, performance management systems, training delivery, application tracking solutions, HRIS reports, employee engagement surveys, compensation analysis, leadership development, and succession planning.
• Serves as primary support for Proliant’s E-Hire, Benefits Administration, and Performance Management tools.
• Advises clients on benefit system functionality and ensures communication with applicable carriers.
• Facilitates training for clients; coaches and consults clients and work site employees on employee relations matters including performance, terminations, sexual harassment, discrimination, and other HR topics.
• Provides effective client relations management through proactive communication and problem resolution.
• Partners with the Sales Department on new prospect calls by representing service and HR solutions.
• Supports Sales training initiatives.
• Proactively communicates with Sales on new products and services.
• Supports teammates with day to day client escalations, working across departments to resolve issues.
• Identifies patterns of issues, gaps in service, or processes and recommends solutions to Management.
• Collaborates with other department to ensure optimal client support.
• Stays up-to-date on payroll regulations as to ensure compliance as well as for certification upkeep when relevant.
• Other job duties as assigned.

JOB REQUIREMENTS:

• Bachelor’s Degree REQUIRED, preferably in Business, Human Resources, or similar field.
• Minimum of 3 years of HR experience required.
• Previous payroll service bureau experience a plus.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification required.
• Familiarity with multiple HR disciplines (i.e. Employee Relations, Employment Law, Compensation, Policy Development, Recruiting, etc.).
• Extensive knowledge of federal, state, and local employment regulations; ability to interpret and advice on the application of employment laws.
• Benefit plan knowledge (i.e. medical, dental, life, disability, FSA, HSA, etc.).
• High understanding of and ability to develop proficiency in Company software and all other applicable software programs.
• Highly motivated, proactive, detail oriented, and accountable.
• Excellent customer service and communication skills, and comfortable communicating in serious scenarios.
• Ability to manage and complete multiple projects and activities with strict time sensitive deadlines.

COMPENSATION:

$45- $100k -Dependent on Experience

This is an amazing opportunity! We are scaling rapidly and we believe in promotion from within. Our team is world class and the awards and rankings year over year prove it. Just check out our Glassdoor reviews! We offer a great work environment with excellent benefits. Apply today if you would like to find out more!