Job Description

We are seeking a CUSTOMER SERVICE team member to join our company! You will be responsible for helping customers by providing product and service information and resolving technical issues in a Real Estate office. RESPONSIBILITIES:

• Handle real estate agent inquiries and needs
• Troubleshoot and resolve issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of services
• Input real estate transaction information into different programs
• Assist real estate agents with their daily, weekly needs
• Assist the manager with his/her needs
• Assist with Social media and marketing for agents

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Marketing
• Strong computer skills