Job Description

If you are looking for a great job, you have come to the right place; but if you are looking for a position that you can build a whole new career around, you have hit the jackpot! The restoration industry remains a growth industry with tremendous potential for fascinating work and excellent earning potential. The sky really is the limit. As a property damage repair technician (official job title: Production Technician) at SERVPRO® of Hampshire County, you will receive the best training the industry has to offer. SERVPRO is widely known as the leader in the industry, and our training regimen is a big part of that. If you show the necessary ambition, commitment to good work, and customer enthusiasm, we will progress you through a series of industry certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC®) that are of high value in our industry. You can go practically anywhere in the world with certified skills and experience that are in high demand. There will be opportunities for advancement to positions such as Crew Chief, Production Manager, and Estimator. At each of these levels, you will acquire additional valuable skills. Another bonus to this job is you will provide very real aid to people in their hour of need. Property damage can be a devastating event for a family or business to endure. You will be part of the solution for restoring people’s lives, putting businesses back in operation, and even restoring community infrastructure in the event of a regional disaster.

In this job, you will be engaging in all of the activities required to clean and dry homes and businesses after they have been damaged by water, fire, mold, or sewage, preparing them for any needed reconstruction and making the building safe and sanitary for the occupants. This includes extracting standing water, removing unrestorable building materials, and then cleaning, drying, and deodorizing the affected surfaces and contents. You will be supplied with and wear proper personal protective equipment (PPE) and utilize a variety of equipment for moisture detection, cleaning, and drying, such as infrared cameras and moisture meters, extractors, dehumidifiers, and air movers (fans).

Because we believe YOU are SERVPRO’s most valuable resource, we are committed to providing...

• Competitive Industry Pay
• Generous Employee Bonus Programs
• Paid Training
• A Professional Office Setting
• A Knowledgeable and Supportive Leadership Team
• The Latest Industry Technology

Our Franchise is seeking people who are comfortable using tools, and the latest technology, and working hard in challenging situations; someone who enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

Job Description: Respond to service calls as needed. Perform property damage restoration (primarily from water, fire, and mold) services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support the Crew Chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities:

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave the job site with a clean and orderly appearance
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
• Ensure clear two-way communication with the crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave the job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

• Effective oral communication
• Experience in cleaning/restoration is desirable
• High school diploma/GED
• IICRC certifications desirable but not required
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable laws
• Valid driver's license required

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals (in proper personal protective equipment)
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.