Overview

Property & Development Manager, while coordinating regularly with ranch staff, guest services, and office personnel.

As a new and evolving role, responsibilities may shift over time based on seasonal needs, guest volume, and project demands. Flexibility, initiative, and a team-oriented mindset are essential.Residences and requires discretion and professionalism at all times.

Key Responsibilities

• Calendar & Scheduling Management: Coordinate lodging, event, and staff calendars. Schedule tours, cleanings, repairs, and vendor visits.

• Guest & Reservation Communication: Manage bookings and guest communication on platforms like Airbnb, Vrbo, and direct systems. Respond to inquiries, confirm details, and assist with special requests.

• Event & Experience Support: Assist with the planning and execution of weddings, retreats, corporate events, and seasonal guest experiences.

• Operational Logistics: Maintain cleaning schedules, coordinate grocery and catering deliveries, and assist with light housekeeping support.

• Vendor & Contractor Coordination: Schedule and communicate with service providers for repairs, deliveries, and ongoing maintenance.

• Administrative & Record Keeping: Track bookings, guest feedback, property issues, and miscellaneous reports. Help document property-specific procedures and turnover checklists.

• Personal Property Oversight (Confidential): Assist with scheduling and maintaining the owners’ residences. Maintain a high degree of privacy and professionalism in all related matters.

• Maintain and update checklists and SOPs for cleaning, maintenance, and guest readiness

• Onboard seasonal staff, contractors, or vendors with clear expectations and scheduling support

• Coordinate pre-arrival checks and readiness walkthroughs

• Track inventory and restocking needs for guest and staff use items

• Serve as a communication hub between the COO, operations staff, guest services, and ranch personnel

• Respond to or escalate urgent guest or property issues as needed

Qualifications

• Excellent organizational and time-management skills

• Experience with calendar systems, booking platforms, and administrative tasks

• Customer-service mindset with problem-solving ability

• Ability to manage multiple projects and details across several locations

• Discretion and confidentiality when supporting ownership and private residences

• Willingness to take on new or changing tasks based on seasonal or business needs

• Office-based with occasional on-site or event support as needed

• Employment may be contingent upon passing a background check