At Penner Property Management, we specialize in providing outstanding care for our Residents and the homes in which they reside. We work for the Landlords to place Residents and oversee the day-to-day operations in caring for the property as well as the residents' needs. With a growing portfolio and a reputation for reliability and service, we are seeking a Resident Specialist to join our team and support our mission to do all that we possibly can to deliver a seamless rental experience. This role is perfect for someone who thrives on precision, accountability, and takes initiative with independent follow-ups. It is a job requirement to also be proficient with data in tools such as Excel and other Microsoft programs. In return, you’ll be supported by our caring and concise administrative team. You’ll also receive continuing education to get your Real Estate license and growth opportunities. If this sounds like you, start your application today! Responsibilities: • Serve as a point of contact for resident-related questions and concerns • Track communication history and resident updates within internal property management software while keeping the Property Manager updated • Assist in scheduling and performing walk-throughs and property drive-bys • Create compelling listings with great detail to ensure the photos and video advertised are marketed to stand out • Review and process rental applications for completeness and accuracy by coordinating background checks and verifications promptly and professionally • Drafting contracts and auditing the file with precise detail to ensure complete signatures are received • Respond timely to general resident inquiries Qualifications: • Real Estate license preferred • Property Management background preferred but not required • Excellent written and verbal communication skills • Proficient in computer skills, including Microsoft Office programs and Excel • Must be able to type 45 WPM or more • Ability to multitask in a fast-paced environment • Not easily stressed under pressure (property management industry is fast-paced- so expectations are high to deliver unparalleled customer support) • Valid driver’s license and a reliable vehicle for field visits Compensation: $20 - $21 hourly

• Serve as a point of contact for resident-related questions and concerns • Track communication history and resident updates within internal property management software while keeping the Property Manager updated • Assist in scheduling and performing walk-throughs and property drive-bys • Create compelling listings with great detail to ensure the photos and video advertised are marketed to stand out • Review and process rental applications for completeness and accuracy by coordinating background checks and verifications promptly and professionally • Drafting contracts and auditing the file with precise detail to ensure complete signatures are received • Respond timely to general resident inquiries • Backup for performing monthly lease renewals