The Property Management Assistant supports the day-to-day operations of a 55+ active community in Anaheim Hills. This role assists the property manager with administrative tasks, tenant communication, maintenance coordination, and record keeping to ensure efficient property operations and high tenant satisfaction. Full time or part time.

Key Responsibilities

Administrative Support

Assist property manager with daily operations and reporting

Maintain tenant files, lease agreements, and property records.

Responsible for deposits and reports from the Rent Manager, when needed.

Prepare notices, flyers, correspondence, basic reports, newsletter and calendar, when needed. Assist property manager with tours, leasing and marketing for building.

Tenant Relations

Respond to tenant inquiries via phone, email, or in person

Coordinate and prepare paperwork for move-ins, move-outs, and lease renewals

Assist with resolving tenant concerns and complaints

Ensure compliance with lease terms and property policies Responsible for coordinating monthy dinners for the residents and booking entetainment, when needed.

Maintenance Coordination

Receive and track maintenance requests

Coordinate with vendors, contractors, and maintenance staff

Follow up to ensure repairs are completed in a timely manner

Maintain maintenance work orders and invoices from vendors.

Financial Assistance

Assist with rent collection and posting payments in Rent Manager

Track late payments and prepare notices as directed

Support budget tracking and basic accounting tasks

Compliance & Property Oversight

Assist with inspections and ensure properties meet safety standards

Help ensure compliance with local housing laws and regulations

Support documentation for audits or legal matters

Qualifications

High school diploma or higher (Associate’s degree preferred)

Previous experience in property management, real estate, or administrative support a plus

Strong organizational, time-management skills, and attention to detail. 60 wpm

Excellent communication and customer service abilities

Proficiency in Microsoft Office and/or property management software (e.g., AppFolio, Yardi, Buildium)

Ability to handle multiple tasks and work independently

MUST live within 15-20 minutes of Anaheim Hills

Skills & Competencies

Attention to detail, problem-solving skills, professional demeanor, ability to handle confidential information, strong follow-up and coordination skills