Property Management Assistant - Pittsburgh PA

Aishel Real Estate

Property Management Assistant - Pittsburgh PA

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    The Role

    Aishel Real Estate manages nearly 400 residential units across six Pittsburgh-area properties, including a 188-unit cooperative community. We're hiring a Property Management Assistant to work directly under our Office Manager, handling collections, lease enforcement, and day-to-day resident interaction across our portfolio. This is a field-heavy, hands-on role with real growth potential; strong performers have a clear path to Property Manager as the role and portfolio grow.

    What You'll Be Doing

    Managing rent collections and delinquency follow-up: calls, notices, and payment plans, working with residents to get current while holding them accountable when they don't follow through, up to and including court and eviction proceedings when it comes to that

    Listening to residents and understanding their situations, while still enforcing what needs to be enforced; this role requires both empathy and follow-through

    Preparing and delivering lease violation notices and handling compliance issues through proper notice procedures

    Walking properties regularly to catch issues early and keep common areas and grounds in good order

    Coordinating with maintenance staff on work orders, follow-up, and scheduling; this role works alongside maintenance, not over them

    Supporting resident communication and community relations at our cooperative property, including administrative support for board and shareholder matters

    Maintaining accurate records in RentManager

    Reporting directly to the Office Manager on collections status, resident issues, and property conditions

    What We Require

    3-5+ years of residential property management, leasing, or resident services experience

    Comfortable having direct, sometimes difficult conversations with residents about payment and lease compliance

    Highly organized with strong follow-through; not easily overwhelmed by multiple properties and competing priorities

    Comfortable learning and using new software and systems quickly

    Professional and even-keeled under pressure; keeps personal matters separate from work

    Valid Pennsylvania driver's license and reliable personal vehicle; this role is on the road regularly across multiple properties

    Familiarity with Pennsylvania landlord-tenant basics is a plus, not required

    Property management software experience preferred; RentManager a plus

    Active PA real estate license a plus; opens the door to leasing or sales opportunities on the side

    Who You Are

    You're comfortable with people and comfortable holding a line when you need to. You're highly organized, not easily scattered by competing priorities, and you keep your work professional and drama-free regardless of what's happening around you. You're tech-savvy and pick up new systems quickly. You can walk a property, spot what needs attention, and follow through. You want room to grow; this role reports to our Office Manager now, with a real path to Property Manager as you build experience with our portfolio.

    Compensation

    Base Salary: $45,000-$55,000, depending on experience

    Travel stipend: $500/month

    Performance bonus: up to an additional $5,000/year

    Health insurance: company covers 50% of premium

    About Aishel Real Estate

    Privately owned Pittsburgh property management company. Nearly 400 residential units across six communities. Non-corporate; decisions are made locally by people who know the market and are present in the business.