Mission Realty Property Management is a fast-growing, full-service property management company serving the Greater Richmond area. We are seeking a highly organized, detail-oriented Maintenance Coordinator to manage day-to-day maintenance operations across our residential portfolio. This role is essential to ensuring a seamless experience for our tenants, owners, and vendors — maintaining our reputation for quality, integrity, and responsiveness. Compensation & Benefits • Competitive salary (commensurate with experience) • Health, dental, and vision insurance • Paid time off and holidays • Opportunities for growth within a rapidly expanding organization Responsibilities: Work Order Management: • Receive, prioritize, and assign maintenance requests from tenants via phone, email, or portal systems. Ensure timely completion and follow-up on all work orders. Vendor Coordination: • Communicate with vendors and maintenance personnel to schedule repairs, obtain estimates, and ensure high-quality work within budget and timeline expectations. Resident & Owner Communication: • Provide regular updates to tenants and property owners on maintenance requests, costs, and project timelines. Maintain a professional, solutions-oriented approach in all communications. Quality Control & Inspection: • Review completed work orders for accuracy and satisfaction. Conduct follow-ups and coordinate property inspections when necessary. Budget & Invoice Management: • Review and approve vendor invoices, track maintenance costs, and assist in maintaining budget compliance for each property. Preventative Maintenance: • Assist in scheduling seasonal maintenance programs and recurring services (HVAC, landscaping, pest control, etc.). Documentation & Reporting: • Maintain accurate maintenance records in the property management system. Generate reports on maintenance activity, vendor performance, and recurring issues. Qualifications: • 2+ years of experience in property management, facilities coordination, or maintenance operations (preferred) • Strong organizational and multitasking skills with a proven ability to manage competing priorities • Excellent written and verbal communication skills • Familiarity with property management software (e.g., Buildium, AppFolio, Propertyware, or similar) • Working knowledge of home systems (HVAC, plumbing, electrical, etc.) is a plus • Strong problem-solving skills and attention to detail • Reliable, proactive, and customer-service focused Compensation: $40,000 + Benefits

• Work Order Management: • Receive, prioritize, and assign maintenance requests from tenants via phone, email, or portal systems. Ensure timely completion and follow-up on all work orders.Vendor Coordination: • Communicate with vendors and maintenance personnel to schedule repairs, obtain estimates, and ensure high-quality work within budget and timeline expectations.Resident & Owner Communication: • Provide regular updates to tenants and property owners on maintenance requests, costs, and project timelines. Maintain a professional, solutions-oriented approach in all communications.Quality Control & Inspection: • Review completed work orders for accuracy and satisfaction. Conduct follow-ups and coordinate property inspections when necessary.Budget & Invoice Management: • Review and approve vendor invoices, track maintenance costs, and assist in maintaining budget compliance for each property.Preventative Maintenance: • Assist in scheduling seasonal maintenance programs and recurring services (HVAC, landscaping, pest control, etc.).Documentation & Reporting: • Maintain accurate maintenance records in the property management system. Generate reports on maintenance activity, vendor performance, and recurring issues.