Property Management Office Manager

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Property Management Office Manager

Cleveland, OH
Full Time
Paid
  • Responsibilities

    Position Summary: Manages all aspects of property portfolios or portfolio of commercial, industrial or retail properties. Oversees all marketing, operations and financial activities.

    Duties and Responsibilities:

    Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

    Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

    Address client concerns for resolution.

    Collect rent and pays expenses in compliance with lease terms.

    Respond to tenant needs, ensuring that maintenance staff resolve problems promptly.

    Ensure that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.

    Contract for and supervise vendor services as required.

    Coordinate tenants move-ins and move-outs with tenants and leasing manager.

    Prepare and delivers timely, accurate and complete reports.

    Develops and controls annual budgets for operating and capital expenses.

    Forecasts management plans and prepares monthly performance, explaining variances.

    Reviews and reconciles tenant rent and expenses.

    Education and Experience

    High School Diploma and 4 years of related experience OR Bachelor's degree and 2 years related experience.

    Proficient in Intuit QuickBooks, Google Docs, or Property Management Software such as AppFolio

    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology

    Communication Skills

    Excellent written and verbal communication skills.

    Fluent in Spanish a plus