Benefits:

HSA

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Reports To: Property Management Supervisor

Location: On Site

Enjoy a fast paced career in real estate with a firm that has been named one of the "Top Workplaces in the Chicagoland area". We are diverse, inclusive, hardworking and share a commitment to excellence.

We take pride in our work and we're seeking like-minded, self starters to positively contribute to our team atmosphere.

Position Overview:

The Turnover Specialist is a critical member of the property management team, responsible for facilitating a seamless transition process for rental properties during tenant turnovers and during onboarding of new clients. This role involves conducting detailed inspections, providing detailed reports, summarizing maintenance recommendations, and collaborating with the management team to optimize property readiness and minimize vacancy periods, particularly during slower seasons.

Key Responsibilities:

Pre Move-Out Walkthroughs

Conduct thorough pre-move-out inspections for assigned properties with the goal of having this inspection completed prior to 45 - 60 days before lease expiration (and after notice of non-renewal).

Provide actionable recommendations to ensure the property is ready for new tenants.

Document findings via property management software in accordance with an approved Pre-Move-out Walk Through Report — take detailed photos, and provide recommendations for necessary repairs, maintenance, or improvements.

Communicate findings to the property management team in a timely manner.

Onboarding Inspections for New Properties

Conduct initial inspections for new properties, identifying needs and specifications within 5 business days after onboarding

Prepare and submit detailed onboarding inspection reports to the assigned management team.

Move-In and Move-Out Inspections

Assist in completing tenant move-in and move-out inspections.

Ensure documentation is thorough, accurate, and compliant with company standards.

Turnover Preparation

Work closely with the property management team to prepare properties for turnovers.

Coordinate with maintenance and repair teams to address identified needs.

Assist with initial estimates

Vacancy Minimization

Collaborate with the property management team to develop strategies for minimizing vacancy, especially during slower rental seasons.

Assist in implementing proactive measures to ensure properties remain occupied.

Vacancy unit visits/check-ins – utilities, frozen pipes, etc.

Physical Requirements

Ability to perform physical inspections, including climbing stairs and accessing various property areas.

Comfortable working in outdoor and indoor environments in varying conditions.

Full access to a reliable vehicle and valid driver’s license

Must Haves

Time management

Self starter and ability to work independently

Prioritization and multi-tasking

Attention to detail and organizational skills

Good verbal and written communication

Superb customer service skills

Preferred Experience

Maintenance coordination experience

Property Management experience

What We Offer

A vibrant team atmosphere and leadership that always has your back

Full support from our dedicated supervisory staff and training managers. Our job is to ensure your success and happiness!

Health insurance benefits

Staff appreciation events, lunches and happy hours

401(k) retirement plan

Mileage reimbursement

Two weeks paid time off, sick leave, and 10 paid holidays (including birthdays off)!

Schedule:

Monday to Friday

On call

Weekends as needed