Property Manager
Rochester, New York
Insero Talent Solutions has partnered with a growing real estate and development company in search of a Residential Property Manager.
The Property Manager to oversee the day-to-day operations of a market-rate residential community with capacity for 300+ tenants. This role is responsible for ensuring strong financial performance, high resident satisfaction, operational excellence, and compliance with all applicable regulations. The ideal candidate brings a hands-on management style, strong leadership capabilities, and a commitment to delivering a high-quality resident experience.
Responsibilities:
Property Operations & Leadership
- Oversee daily operations of the residential property, ensuring efficient and professional management of all on-site activities
- Lead, coach, and supervise on-site staff, including leasing, maintenance, and administrative personnel
- Establish priorities, workflows, and performance expectations to ensure operational excellence
Leasing & Resident Relations
- Oversee leasing activity for market-rate units, including marketing strategies, application processing, and lease execution
- Serve as the primary point of contact for resident concerns, escalations, and conflict resolution
- Foster a positive community atmosphere while maintaining consistent enforcement of policies and procedures
Financial & Administrative Management
- Manage operating budgets, rent collections, expense control, and financial reporting
- Review and approve invoices, contracts, and vendor payments
- Monitor occupancy, renewals, and rent growth to support revenue and asset performance
Maintenance & Asset Care
- Coordinate maintenance operations to ensure timely completion of work orders and preventative maintenance
- Conduct regular property inspections to ensure cleanliness, safety, and curb appeal
- Partner with vendors and contractors to maintain the physical condition of the property
Compliance & Risk Management
- Ensure compliance with all local, state, and federal regulations, as well as company policies
- Maintain accurate property records, resident files, and reporting documentation
- Address safety concerns promptly and proactively mitigate risk
Requirements:
- Associate’s degree preferred; equivalent experience will be considered
- Minimum of 5 years of residential property management experience (market-rate apartment experience strongly preferred)
- Proven ability to manage large residential communities or high-unit-count properties
- Strong financial acumen, including budgeting and operational reporting
- Excellent communication skills, both written and verbal
- Highly organized, detail-oriented, and capable of managing multiple priorities
- Professional, customer-focused approach with strong problem-solving skills
- Proficiency with property management software and standard office technology