Benefits:
401(k)
Competitive salary
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
We are seeking an experienced, motivated, and customer-focused Property Manager to oversee operations at our Brooklyn self-storage facility. This is an excellent opportunity for a hands-on professional who thrives in a fast-paced environment and wants to grow with a rapidly expanding company.
Position Overview:
As the Property Manager, you will be responsible for the overall performance and daily operations of the facility. This includes sales, customer service, collections, property upkeep, team coordination, and maintaining a safe, clean, and professional environment for customers and staff. The ideal candidate is organized, dependable, sales-driven, and comfortable managing multiple responsibilities throughout the day.
Key Responsibilities:
Oversee all daily operations of the storage facility
Drive unit rentals and maximize occupancy levels
Meet and exceed monthly sales and revenue goals
Sell retail merchandise including locks, boxes, tape, and packing supplies
Deliver exceptional customer service in person, over the phone, and through email communication
Assist customers with move-ins, move-outs, transfers, billing questions, and account management
Manage collections, past-due accounts, auction processes, and payment follow-ups
Conduct regular property inspections to maintain cleanliness, organization, and safety standards
Perform light maintenance duties including sweeping, mopping, cleaning units, changing light bulbs, removing debris, painting touch-ups, and basic troubleshooting
Coordinate repairs and communicate maintenance issues with vendors or upper management
Monitor security cameras, gate systems, alarms, and property access activity
Open and close the property according to company procedures
Ensure vacant units are clean, secure, and ready for new rentals
Maintain accurate customer records, rental agreements, and payment information
Handle administrative tasks including reporting, scheduling, filing, inventory tracking, and data entry
Order and maintain office, retail, and facility supplies
Support local marketing efforts including outreach, promotions, online lead follow-up, and community engagement
Respond professionally and efficiently to customer concerns and conflict resolution situations
Ensure compliance with company policies, safety procedures, and operational standards
Assist with training and supporting staff when needed
Maintain a professional appearance and positive attitude at all times
Perform additional duties as assigned by management
Qualifications:
Previous property management, retail management, or sales management experience preferred
Strong sales, leadership, and customer service skills
Excellent communication, organizational, and problem-solving abilities
Ability to multitask and prioritize responsibilities in a fast-paced environment
Comfortable using computers, POS systems, and basic office software
Self-motivated, dependable, and detail-oriented
Ability to work independently with minimal supervision
Ability to perform light physical labor and lift up to 50 lbs when necessary
Weekend availability required
Must reside in or near Coney Island, Brooklyn, NY
Employment contingent upon successful completion of a background check
Self-storage experience is a plus but not required
Compensation & Benefits:
Competitive salary
Performance-based bonuses and incentives
Health benefits
Paid holidays, vacation, and sick time
Career advancement opportunities within a growing company
Employee discount on storage units
Stable, supportive, and team-oriented work environment
If you are a motivated professional looking for a long-term opportunity with growth potential, we encourage you to apply today and become part of our growing team.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
401(k)
Health insurance
Paid time off
Ability to Commute:
Brooklyn, NY (Preferred)
Work Location: In person