We are looking for a self-starting Property Operations Manager who excels in high-autonomy environments. This role is designed for a systems-builder: someone who can walk into a disorganized environment, identify gaps, and implement new software and systems where none currently exist. You will oversee a diverse portfolio including both commercial and residential clients, requiring a versatile approach to property management and bookkeeping. Key Responsibilities • Systems Implementation: Proactively identify operational bottlenecks and research, select, and implement new software (CRM, PM software, or Task Management) to automate manual workflows. • Independent Project Management: Ability to work independently with minimal supervision, taking full ownership of the office’s operational health. • Dual-Portfolio Management: Provide tailored customer service and management for a mix of commercial and residential clients, understanding the unique compliance needs of each. • Financial Integrity & Bookkeeping: Manage full-cycle bookkeeping, including rent rolls, vendor payments, and financial reconciliations. • Rigorous File Auditing: Lead the audit of files to ensure all leases, CAM reconciliations (for commercial), and tenant records are accurate and legally compliant. • Office Architecture: Transform office organization by creating "Standard Operating Procedures" (SOPs) to ensure long-term scalability. Required Skills & Qualifications • The "Architect" Mindset: Proven track record of building processes from the ground up and a tech-savvy approach to implementing new systems. • Experience: Minimum 2 years in Real Estate, Property Management or similar type work • Autonomy: Demonstrated ability to work independently and make high-level decisions in a fast-paced environment. • Bookkeeping Mastery: Deep understanding of accounting principles and property management financial software. • Communication: Elite customer service skills, with the ability to pivot tone between residential tenants and commercial stakeholders. Compensation Responsibilities: • Plan office events and schedule arrangements for travel if necessary Qualifications: • Customer service experience in our industry is preferred Compensation: $50,000 Commensurate with experience.

• Plan office events and schedule arrangements for travel if necessary