Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Benefits & Perks:

Career advancement opportunities

Medical, Dental, and Vision Benefits

80 Hours of PTO

11 paid holidays

Competitive compensation

Mileage reimbursement at the current federal rate

Supportive team with departmental backing (Leasing, Maintenance, Accounting, Tenant Communication)

Job Summary:

Platinum Property Management is seeking a hands-on, bilingual Property Operations Specialist to oversee operations across our Kentucky portfolio, specifically in Louisville and Lexington. This is a hybrid role that blends in-field operations, maintenance coordination with administrative coordination, supported by our specialized internal departments. You won't be tied to a desk—this is a proactive, high-impact role where your focus will be on in-person tenant communication, inspections, turnovers, on site technician/vendor coordination, and site-level management.

You’ll serve as the primary on-site representative for the region, ensuring properties are well-maintained, tenants are supported, and operations run efficiently. The ideal candidate is resourceful, organized, proactive, and thrives in a fast-paced environment.

Key Responsibilities:

Field Operations & Tenant Communication:

Serve as the boots-on-the-ground lead for properties in Lexington and Louisville

Conduct move-in, move-out, and routine inspections using company templates (AppFolio)

Perform regular site walks to identify maintenance, safety, and cleanliness issues

Scheduling in house maintenance technicians for work orders

Getting bids from vendors and submitting for approval

Install lockboxes, rekey and manage keys, oversee unit turnovers and minor maintenance

Respond to tenant inquiries and issues in person or by phone/email

Manage delinquencies and issue lease violations or payment reminders

Coordinate with Section 8/housing authorities for inspections and documentation

Represent the company during in-person showings and leasing support

Administrative & Vendor Support:

Schedule and coordinate vendors, ensuring compliance and completion

Document all tenant communication and property updates in AppFolio

Ensure unit readiness, track field task completion, and collaborate with internal teams

Maintain compliance with Fair Housing, local regulations, and company policies

Qualifications:

2+ years in property management, operations, or a related field

High school diploma or GED required; Bachelor’s degree preferred

Bilingual in Spanish and English required

Adept knowledge of Appfolio software

Strong communication, organizational, and time-management skills

Familiarity with leasing practices, Fair Housing laws, and vendor management

Valid driver's license and reliable transportation (travel between Lexington and Louisville required)

Comfortable with hands-on tasks and working independently across multiple properties

Must be able to lift up to 30 lbs and perform light physical work as needed

Why Join Platinum Property Management?

We operate differently than most. With dedicated departments for leasing, maintenance, accounting, and tenant communications, our Property Managers can focus on what matters most—on-site leadership and tenant experience. You’ll have the tools, structure, and support to thrive in a role where no two days are the same.