Job Description

Job Description

Desktop Support Specialist ($27/hour)

A leading healthcare insurance provider located in Boston, MA, is seeking a dedicated and experienced Desktop Support Specialist to join their team. As a Desktop Support Specialist, you will play a vital role in providing technical assistance and support to end-users within the organization.

This is a full-time position offering a competitive pay rate of $27 per hour.

Responsibilities:

• Provide remote desktop support to off-site or remote users, resolving technical issues through remote access tools or phone support.
• Troubleshoot and resolve issues related to desktop computers and related equipment.
• Hardware and Software Installation
• Ensure proper user authentication and authorization.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field is preferred.
• Strong technical knowledge of desktop hardware, operating systems (Windows, macOS), software applications, and network connectivity.
• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
• Attention to detail in troubleshooting, documenting issues, and following procedures accurately.
• Familiarity with the healthcare industry and HIPAA regulations is a plus.

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. __

Company Description

Since 1996, ProPivotal has been committed to excellence in staffing services. ProPivotal is one of Massachusetts’ largest staffing firms. It is our pleasure to provide service to many of the area’s most desirable employers and fulfill their staffing needs throughout the world. While we have the deep resources which allow us to manage large staffing programs, we also have a structure which allows us to get to know each job seeker individually, and a culture which drives us to match candidates with jobs they love. We are big enough to serve you and small enough to know you.

ProPivotal is committed to excellence in customer service. For many years ProPivotal has enthusiastically followed an award-winning system of measuring the quality and loyalty of our client and candidate relationships. Our system is based on a net promoter score methodology. We want to know what we did right, and what we could do better next time - if you're a client, a job seeker, or a temporary employee, your experience with ProPivotal matters to us!

Company Description

Since 1996, ProPivotal has been committed to excellence in staffing services. ProPivotal is one of Massachusetts’ largest staffing firms. It is our pleasure to provide service to many of the area’s most desirable employers and fulfill their staffing needs throughout the world. While we have the deep resources which allow us to manage large staffing programs, we also have a structure which allows us to get to know each job seeker individually, and a culture which drives us to match candidates with jobs they love. We are big enough to serve you and small enough to know you.\r\n\r\nProPivotal is committed to excellence in customer service. For many years ProPivotal has enthusiastically followed an award-winning system of measuring the quality and loyalty of our client and candidate relationships. Our system is based on a net promoter score methodology. We want to know what we did right, and what we could do better next time - if you're a client, a job seeker, or a temporary employee, your experience with ProPivotal matters to us!