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Sales Operations Administrator

Provar

Sales Operations Administrator

National
Full Time
Paid
  • Responsibilities

    About us:

    Provar is the continuous quality solution for Salesforce DevOps. We provide integrated quality management, maintainable test automation, release governance and outstanding service to Salesforce teams. Our suite of low code products are proven to improve Salesforce release agility, reduce system defects, and advance innovation. Our solutions help a wide range of users, from the individual manual tester to expert QA teams with automated workflows and allows delivery teams to integrate all their DevOps systems & processes into a single Quality Hub.

    As an organization, we take pride in building an inclusive work culture. We encourage a healthy work-life balance and have teams distributed globally. We currently have offices in Gurgaon (India) and Nashville (USA) and are fully remote in the UK.

    You can learn more about us by visiting provartesting.com

    About the role:

    As a Revenue Operations Analyst at Provar, you'll play an important role supporting the Sales and Customer Success teams as it relates to the sales process, tooling and more. You will assist the Head of Sales & Marketing Operations in reporting, analysis and ad hoc team requests. You will help to manage administrative Salesforce tasks such as helping identify error resolutions and internal user needs (i.e user training and setups, identifying permissions + profiles, password resets, etc) with ease. You'll help to build out regular reporting and dashboards for the sales teams globally, and work with your leader to identify trends and needs to make the sales process more efficient.

    What you'll do:

    • Owning and supporting product / tooling needs for Sales and Customer Success team members including ZoomInfo, Engage, InboxAI, Slintel, Orum, and more

    • Drive forecasting process across all regions in a consistent and timely manner

    • Managing the opportunity pipeline and ensuring velocity, quality, and coverage

    • Analyse the business to provide forecast projections in all aspects of the business

    • Helping to build and maintain dashboards in Salesforce

    • Experience using Salesforce Dataloader

    • Proactively managing schedule, pipeline and campaigns in order to meet milestones and objectives

    • Providing Ad Hoc reporting on request to team leaders

    • Helping to interpret and refine Salesforce reports by providing insights into the method and format of data collection

    • Answering Salesforce questions from internal users

    • Answering Sales Process questions for closing an opportunity and user workflows

    • Supporting special projects as assigned on Asana

    • Creating and Administering salesflows and sequences

    • Data cleanup and management as needed

    • Proactively identify opportunities for improving the efficiency and quality of the Provar Salesforce Org and its documentation

    About you:

    You'll have:

    • 2+ years Salesforce experience
    • Reporting and data entry experience
    • Experience running and maintaining reports and dashboards in Salesforce

    It may be advantageous to also have:

    • Prior sales operations experience
    • Prior data analysis experience
    • Salesforce Admin Certificate Provar Testing

    You'll be: **
    **

    • Highly organized and detail oriented
    • Naturally inclined towards systems and technology
    • Proactive. Able to solve problems before they arise
    • Able to quickly build rapport with people from diverse backgrounds, at all levels of seniority

    **
    **What you will get in return:

    You'll benefit from:

    • A competitive salary

    • 20 days PTO + Public holidays

    • Comprehensive health insurance including, medical, vision and dental cover

    • Generous Maternity and Parental leave

    • Flexible working - remote working

    • Volunteering day - Provar gives back

    • Laptop and super rad swag provided

    • A vibrant and fun work culture, with regular social activities

    • Friendly work colleagues who genuinely care about other

    • A truly diverse working environment

    • The chance to work with international work colleagues

    • The opportunity to grow and develop your career

    Please note we use E-Verify to confirm your Right To Work