The Public Area/Lobby/Room Attendant maintains the cleanliness, sanitation, and presentation of a hotel’s common spaces—such as lobbies, restrooms, corridors, elevators, and fitness centers—to ensure a welcoming guest environment. Core duties include vacuuming, mopping, dusting, disinfecting high-touch surfaces, and replenishing supplies (like towels or soap). They also perform light maintenance, reporting, waste removal, and assist with event setups or guest requests. This role requires physical stamina, attention to detail, and a professional, service-oriented demeanor. This position would require cleaning guest rooms as needed, along with attending to guest requests. The work week needs to be flexible to business demands. The scheduled work time is typically between 3 pm and 11 pm. Responsibilities: While specific tasks vary by hotel size and property type, a Public Area Attendant’s day-to-day usually includes: Cleaning & Maintenance • Common Areas: Regularly vacuuming carpets, sweeping/mopping hard floors, and dusting furniture, fixtures, and baseboards in lobbies, hallways, and elevators. • Restroom Sanitation: Disinfecting toilets, sinks, mirrors, and countertops; replenishing toilet paper, hand soap, and paper towels. • Waste Management: Emptying trash bins, ashtrays, and urns throughout the property and transporting them to designated disposal areas. • Specialized Areas: Maintaining cleanliness in gyms (wiping down equipment), pool areas (straightening chairs, checking water standards), and business centers. • Polishing: Cleaning glass doors, windows, and polishing metal or brass fixtures to keep the property looking "polished". Guest & Operational Support • Guest Interaction: Greeting guests, providing directions, or answering basic questions about hotel facilities. • Maintenance Reporting: Identifying and reporting safety hazards or broken fixtures (e.g., lightbulbs, plumbing issues) to the maintenance department. • Event Support: Assisting with setting up or cleaning after meetings, conferences, and event functions. • Inventory: Monitoring and restocking of cleaning supplies and guest amenities. Qualifications: • Prior housekeeping or similar experience. • Attention to detail.
• While specific tasks vary by hotel size and property type, a Public Area Attendant’s day-to-day usually includes: Cleaning & Maintenance • Common Areas: Regularly vacuuming carpets, sweeping/mopping hard floors, and dusting furniture, fixtures, and baseboards in lobbies, hallways, and elevators. • Restroom Sanitation: Disinfecting toilets, sinks, mirrors, and countertops; replenishing toilet paper, hand soap, and paper towels. • Waste Management: Emptying trash bins, ashtrays, and urns throughout the property and transporting them to designated disposal areas. • Specialized Areas: Maintaining cleanliness in gyms (wiping down equipment), pool areas (straightening chairs, checking water standards), and business centers. • Polishing: Cleaning glass doors, windows, and polishing metal or brass fixtures to keep the property looking "polished". Guest & Operational Support • Guest Interaction: Greeting guests, providing directions, or answering basic questions about hotel facilities. • Maintenance Reporting: Identifying and reporting safety hazards or broken fixtures (e.g., lightbulbs, plumbing issues) to the maintenance department. • Event Support: Assisting with setting up or cleaning after meetings, conferences, and event functions. • Inventory: Monitoring and restocking of cleaning supplies and guest amenities.