This is not a Remote position!

Triage the complaints that are received by phone, email or fax and enter the information into the Federal IQIES system.

Independently conducts reviews of health care facility complaints for the purpose of licensure and/or certification issuance, maintenance, and/or renewal to ensure compliance with state and federal regulations and promotion of quality health care practices. Conducts administrative complaint investigations; compiles and evaluates information in determining degree of compliance; communicates findings orally and in writing; reviews and recommends approval, denial, recommends action when provider is not in compliance.

• Registered nurse and/or major studies in health care administration and professional level employment in health care management.
• Prior experience with inspection, investigation, or patient advocacy.
• Prior professional level employment in a healthcare environment or related field.
• Major study or experience with healthcare delivery or administration.
• Prior experience working in a call center environment.

Prior experience working in public health or public safety.

Requirements:

Licensure in Virginia as a Registered Nurse or experienced healthcare administrator with RN experience.

Monday-Friday, 8a - 5p, $40 per hour, contract role for 5 months

Abacus Corporation is a family-owned leader in workforce and talent solutions with over 80 years of experience. We specialize in connecting skilled professionals with direct hire opportunities across industries like industrial, security, healthcare, finance and professional services.

Known for our supportive culture and long-standing client partnerships, Abacus offers more than just a job—we provide a path to lasting career growth with trusted employers nationwide.

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