Job Description

• Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit
• Consistently provide exceptional customer service and professionalism to all our customers
• Book reservations
• Attend one-on-one feedback sessions on sales performance and participate in team meetings to ensure success
• Adherence to your shift schedule and availability for calls, meeting and training
• Other duties as assigned

BENEFITS:

• Hourly rate of $13.00 PLUS monthly bonus ($5 per hour worked bonus guaranteed)
• Five  weeks paid training with our training team in a virtual environment that support your journey with us and enhance your skills
• Work in the comfort of your own home
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Internal promotional and career opportunities

Qualifications

• 1+ years of sales and/or customer service experience required
• Call Center/Phone sales experience is a plus
• Prior work from home experience preferred
• Proficient in Windows-based computer programs with excellent navigation skills
• Effective communication and sound listening skills
• Proven ability to build customer relationships via telephone
• Sales closing skills preferred
• Follow a sales process based on designed scripts
• Skills in languages other than English are a plus

TO WORK FROM HOME YOU MUST HAVE:

• Dedicated, uninterrupted and quiet space to work
• High speed home internet (internet testing will be required during interview process to confirm minimum internet speed requirement is met)
• Smartphone; app used for verification

IMPORTANT INFORMATION:

• Public Storage will provide with the necessary equipment (laptop, headset, keyboard and mouse) to work from home
• Contact center operates 7 days a week from 3:00 am to 10 pm PST.
• Your initial training period is 5 weeks of remote classroom training.
• Days and hours of training:
  • Monday-Friday from 7:00am-4:00pm PST OR 8:00am- 5:00pm PST.
• Time off request(s) during training are discouraged and may not be available due to the classroom training program.
• Upon completion of training, your work schedule may include shifts during any of our operating days/times, including nights and weekends. You must be flexible and available for scheduling

Click the "APPLY" button to take charge of your sales career today!

Additional Information

All your information will be kept confidential according to EEO guidelines.

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