Job Description
LEAD AN ENGAGED TEAM:
- Recruit, motivate and retain a dedicated team of customer facing customer front line employees
- Drive your team with effective communication and provide coaching on customer service and sales strategies
BRAND AMBASSADOR & OPERATIONAL EXCELLENCE:
- Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
- Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
- Conduct monthly property audits and ensure operational standards and safety compliance are met.
DELIVER OUTSTANDING CUSTOMER SERVICE:
- Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
- Address customer inquiries and concerns promptly in a professional manner
- Grow and Maintain a Robust Business
- Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
- Communicate effectively with customers, colleagues and team-members.
BENEFITS:
- $117,000 annual total compensation award opportunity including base, bonus (paid quarterly), restricted stock units and stock dividends.
- $20,000 potential performance-based bonus in your second year
- Participation in company stock program that includes dividends paid quarterly
- Internal promotional and career opportunities throughout the United States.
- Extensive training and coaching plans – we want you to succeed!
- Comprehensive group healthcare programs.
- 401(k) with generous employer match.
- Paid time off.
- Monday thru Friday work schedule.