Job Description

This individual must reside in or near the state of Massachusetts.

ABOUT PCF:

PCF is a regional Logistics Service Provider (LSP), concentrated in the high-density northeast final mile parcel segment. With a long history as the country’s largest independent print newspaper distributor, PCF is deeply embedded in that territory and has a network of over 4,000 delivery service providers. Leveraging over 35 years home and business delivery experience, its existing operations and formidable distribution infrastructure, PCF has turned the corner and is taking its place serving the rapidly growing final mile parcel delivery market.

WHY PCF

• Work for an innovative, growth-oriented organization, unafraid to take bold steps to secure its future.
• Work alongside passionate and innovative “can-do” team members committed to success.
• Work for a third-generation family owned business that values its employees and customers above all.
• Be part of a transforming business, building our future as a last mile parcel delivery company.

JOB SUMMARY

This position is responsible for advising employees and enforcing practice in the areas of human resources policy procedures, health benefits, recruiting and staffing, training and developments, safety, FMLA, ADA and other related leaves of absence (disability, personal leave of absence, and workers’ compensation).

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Interface on a day-to-day basis with first line supervisors and employees on procedural questions, issues, and conflict resolutions
• Perform as employee relations liaison to managers and staff
• Coach managers, supervisors, and employees in dealing with employee relations issues; conduct investigations and provide guidance and suggestions on possible resolutions
• Track levels of corrective action, providing feedback to appropriate employees, and/ or management staff
• Audit and assist with dissemination of all policies and procedures issued
• Coordinate leave of absence program with employees and management; coordinate efforts with other departments as necessary
• Participate in the new employee orientation programs
• Maintain records of personnel transactions such as hires, promotions, transfers, performance reviews, terminations and employee statistics
• Assist line managers with performance appraisals; track due dates for the territory and report on outstanding performance appraisals by manager
• Participate in the Safety Committee and play an active role in the introduction and compliance of safety policies
• Recruit to fill open positions as needed, taking candidates through the entire hiring process from application to onboarding.
• Provide administrative support as needed for HR systems

OTHER FUNCTIONS

Perform other duties as assigned.

ESSENTIAL QUALIFICATIONS

COMPETENCIES

Perspective

Sizing Up People

Ethics and Values

Hiring Staff

Managing Diversity

Organizational Agility

Listening

Written Communications

Informing

Presentation Skills

Conflict Management

Managerial Courage

KNOWLEDGE, SKILLS & ABILITIES

TECHNICAL AND FUNCTIONAL

• Outstanding verbal and written communication skills
• Excellent customer service attitude
• Skilled at working in a fast-pace, high-pressure environment
• Ability to be maintain professionalism at all times
• The ability to research and analyze different type of data information.
• Ability to quickly build relationships and establish trust with leaders, managers, colleagues, employees and public at large
• Ability to organize and prioritize work.
• Excellent interpersonal skills, including active listening
• Strong PC skills (MS Office Suites)
• Working knowledge of federal, state and local employment laws
• Working Knowledge of HRIS system

REQUIRED PHYSICAL ABILITIES

Regularly required to sit, stand, walk, reach, bend and move about the facility

WORKING ENVIRONMENT

• No hazardous or significantly unpleasant conditions
• Some travel required; flexibility in work hours schedule to meet business needs.

EXPERIENCE, EDUCATION AND CERTIFICATIONS REQUIRED

EXPERIENCE REQUIRED

Requires a minimum of

[ ] 0 [ ] 1-2 [ X ] 3-4 [ ] 4-6 [ ] 6-10 [ ] 10 or more years related work experience

REQUIRED EDUCATIONAL LEVEL

[ ] Basic elementary level education or equivalent

[ ] High School Diploma or equivalent

[X] Associates Degrees; Trade School or equivalent in HR

[ ] Bachelors Degree or equivalent

[ ] Masters Degree or equivalent

[ ] Doctoral Degree or equivalent

OTHER CERTIFICATION: None

PHR CERTIFICATION PREFERRED

Company Description

Publishers Circulation Fulfillment, Inc. (PCF) provides distribution solutions to the print media industry, including outsourced delivery services, technology solutions and consulting solutions. We’re here to help our clients reduce cost, improve service and leverage their audience and geographic footprint. PCF’s services and solutions enable print media companies of all sizes offload or streamline a wide range of daily operational and administrative headaches, and focus on managing results and pursuing growth. We're growing, and we're looking for talented individuals to join us. Our teams deliver every day, to our customers, our organization - and to each other. With full and part time positions, our operations are fast-paced and require dedicated, energetic team players. Connect with a company that values your contribution and rewards your excellence. We offer opportunities in Distribution/ Warehouse Operations, Parcel Delivery Services, Finance and Administration, Information Services/Technology, and Human Resources.