At HealthFitness, we believe movement matters. If you are a leader and fellow fitness fanatic looking for an opportunity to build something, you have come to the right place. "What are they building?" you may be asking yourself. At HealthFitness, we are in the business of building cultures of wellness within our many diverse corporate, university, and community client programs across the country. Here is where you come in:
We have an exciting opportunity for a full-time (40 hours per week, benefits eligible) FITNESS PROGRAM MANAGER at our community fitness center located in PALM BEACH, FLORIDA! In this position, you will be responsible for establishing and expanding programs and building a culture of wellness. As the Program Manager, you will manage and directing all operational aspects of a fitness program within a Recreation Building ensuring the highest level of participation, results achievement and customer satisfaction in the delivery of programs and services. You will also responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training and development; design and facilitation of a variety of health and fitness programs; and various administrative duties including developing outcome-focused management reports. You will also have the opportunity to implement and instruct individual and group fitness programs, fitness testing, exercise prescriptions and orientations, and much more!
WHAT YOU WILL BE DOING:
- Carries out supervisory responsibilities in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing and planning the succession of associates. Plans, assigns and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth.
- Ensures all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.
- Leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives and status.
- Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.
- Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.
- Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives.
- Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
- Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions.
- Tracks participant and program data for measurement of individual and program goal achievement, outcomes and results; creates outcomes focused management reports based on the identified business plan goals and objectives.
- Directs the implementation of fitness center based individual and group fitness programs, health education activities, motivational programs and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate. General oversight and management of Fitness Center(s) operations.
- Manages all fitness center program activities in accordance with HealthFitness operational, quality, safety and service standards.
- Designs and develops outcomes focused programs and interventions including data collection and evaluation process; delivers personalized services and other programs to participants as applicable.
- Coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate.
- Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including if applicable file transfer, processes, collaborating with related suppliers and/or storage.
- Other duties as needed/assigned.
EDUCATION, EXPERIENCE & CERTIFICATIONS:
REQUIRED:
- 3+ years related industry experience.
- Bachelor’s Degree in a related field or the equivalent combination of education and experience.
- Current CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute.
- Ability to lead, manage and operate a fitness center.
- Strong interpersonal and customer service skills including the ability to motivate others.
- Ability to effectively organize and prioritize work demands.
- Computer proficiency in MS Office including at minimum Word, Excel and Outlook.
- Proficiency in fitness assessment and exercise prescription.
- Personal Training certification from ACE, ACSM, AFAA, NSCA or NASM strongly preferred.
PREFERRED:
- Previous supervisory experience.
- Previous health promotion experience.
- Industry recognized Group Exercise certification.
- Ability to teach a variety of group exercise class formats.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, or disability.
Required Skills
Required Experience