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Franchisee Support Representative

Pump It Up/BounceU

Franchisee Support Representative

Scottsdale, AZ
Full Time
Paid
  • Responsibilities

    This position will work alongside our growing internal team, better known as Mission Control. Think of Mission Control as the brain center of Pump It Up and BounceU! This team functions as the behind the scenes support for all franchise owners and corporate stores.

    Can you do the following?

    • Act as the first point of contact at the Corporate office for # of stores
    • Provide a creative and innovative approach to increase stores' success
    • Troubleshoot various problems/networking issues remotely
    • Assist in training on proprietary technology and more
    • Respond to questions, comments, and concerns

     

    Do these things apply to you?

    • Love a good challenge
    • Enjoy a fast-paced environment
    • Ready to learn everything there is to know about Pump It Up and BounceU
    • Success-focused mentality
    • Work with confidentiality, accuracy, and urgency

    We'll provide the following:

    • Comprehensive training
    • Full benefits (Medical, Dental, Vision, 401k, Life Insurance)
    • 10 Paid Holidays
    • PTO
    • Discounts and more

    Please note that all applicants must be able to work out of our home office in Scottsdale, AZ. In 2020, we will be relocating East of Downtown Phoenix. All candidates must be able to commute to both offices as remote opportunities will not be offered upon office relocation.