QUICK FIX - THE SLIDING DOOR REPAIR COMPANY Job Title: Purchase Manager - Door & Window Repair & Install Company Job Summary The Purchase Manager is responsible for sourcing, buying, and managing all materials, supplies, and equipment required for daily operations. This role ensures technicians have the right parts when they need them, keeps material costs under control, and serves as the link between field operations, the warehouse, and suppliers. A strong focus on accuracy, cost-efficiency, and coordination with technicians is required to support smooth job completion and high customer satisfaction. Key Responsibilities

1. Vendor & Supplier Management ● Source and negotiate with vendors for glass, doors, windows, hardware, screens, locks, rollers, and specialty parts. ● Build strong supplier relationships for quick turnaround on standard and custom orders. ● Negotiate pricing, terms, and warranties to ensure best cost and value. ● Maintain backup suppliers for critical parts to prevent delays.

2. Inventory & Stock Control ● Maintain stock levels of high-use items (rollers, handles, locks, track, screen mesh, etc.). ● Establish par levels and reorder points for both warehouse and truck stock. ● Use inventory systems (Service Titan, QuickBooks, or similar) to track usage and forecast needs. ● Manage returns, warranty claims, and defective parts with vendors.

3. Cost & Budget Oversight ● Monitor and control material costs to align with company margin goals. ● Audit invoices, purchase orders, and receipts for accuracy. ● Identify opportunities for cost savings through volume purchasing, consolidated orders, and waste reduction. ● Report on material spend vs. budget .

4. Job Readiness & Scheduling Support ● Coordinate with dispatch and office staff to confirm materials are on hand before jobs are scheduled. ● Manage lead times for custom orders and update customers/office staff on expected delivery dates. ● Ensure techs' trucks are stocked with standard kits based on job type.

QUICK FIX - THE SLIDING DOOR REPAIR COMPANY

5. Compliance & Quality Control ● Ensure all purchased products meet building codes, safety standards, and warranty requirements. ● Implement proper storage and handling systems (glass racks, secure screen storage, etc.). ● Monitor supplier performance for accuracy, timeliness, and product quality.

6. Process & System Development ● Develop SOPs for purchasing, inventory management, and order verification. ● Automate reordering processes for common items. ● Track and report material usage by technicians to identify waste or misuse ● Support expansion by sourcing vendors in new service areas.

7. Field Coordination (Tech Orders & Verification) ● Coordinate with technicians when custom orders are needed. ● Verify all measurements, notes, and photos from techs before placing orders. ● Double-check that orders include all required details (dimensions, glass type, finish, color, hardware, etc.). ● Compare field photos with measurements to catch errors before purchase. ● Track custom orders from vendors through delivery and confirm staging for the correct job and technician. KPIs (Key Performance Indicators) ● % of jobs delayed due to missing/wrong materials (goal: <3%) ● Material cost as % of revenue (goal: within budgeted COGS) ● Accuracy rate of custom orders (goal: 98%+) ● Inventory turn rate (healthy balance of stock vs. cash flow) ● Supplier on-time delivery rate