Purchasing and Sales Assistant

American Cord & Webbing Co.

Purchasing and Sales Assistant

Woonsocket, RI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    OVERALL ROLE:

    The Purchasing & Sales Assistant supports the Purchasing Manager and the Sales Team by providing administrative, operational, and customer service assistance. This role serves as a key liaison between purchasing, sales, vendors, and quality, helping ensure efficient processes and high levels of customer satisfaction.

    ESSENTIAL RESPONSIBILITIES:

    · Provide administrative and functional support to the Sales and Purchasing teams.

    · Prepare and distribute sample requests, marketing literature, tracking information and related materials.

    · Maintain the Sample room, by ensuring product samples and literature are current, replenished, and accurately represented.

    · Prepare, distribute, and analyze monthly customer service surveys.

    · Log, organize, and manage vendor samples.

    · Conduct vendor performance evaluations and assist with reporting.

    · Communicate with vendors regarding quality concerns, delivery issues, and corrective actions.

    · Provide backup coverage for Account Managers, assisting with account service during absences.

    · Serve as the primary back up for Order Processing and Expediting functions.

    · Act as a liaison between Purchasing and Quality departments to ensure product and process alignment.

    · Update and maintain pricing for inventory items.

    · Create and enter purchase orders accurately and timely.

    · Perform data mining, reporting, and analysis to support purchasing and sales decisions.

    · Complete general clerical and administrative duties as required.

    · Perform other duties as assigned.

    · Utilize company specific software systems, including Macola, Pulse, and IQMS, as well as Microsoft Office applications.

    QUALIFICATIONS:

    · Excellent verbal and written communication skills with strong attention to detail.

    · Strong analytical, organizational, and problem-solving abilities.

    · Demonstrated customer service experience.

    · Ability to work with a sense of urgency and meet deadlines in a fast paced environment.

    · Proactive mindset with strong follow-up and accountability skills.

    · Proficiency in Microsoft Office and Outlook, ability to learn Macola, IQMS & Pulse software.

    · Ability to prioritize tasks and manage multiple projects simultaneously.

    · Previous experience in a manufacturing environment preferred but not required.