Solgen Power is thrilled to announce we have over 18,000 customers and moving to solidify the formation of one of the nation’s largest fully integrated residential solar businesses.

With locations in Oregon, Washington, Montana, Iowa, Kentucky, and Ohio; Solgen Power has disrupted the solar industry by establishing a brand focused on owning the entire solar process from start to finish. The result has been an unparalleled customer experience backed by thousands of 5-star reviews and unmatched customer ratings in the solar industry.

JD Beck, CEO, expressed his vision, “Homeowners are looking for a simple, affordable, and seamless path to energy independence. Our culture, proprietary processes and technology, enhance our value proposition by putting our customers first. This integration will result in an even smoother solar experience and empower homeowners with hassle-free in-house financing, making the transition to solar with zero-money-down a reality.”

Solgen Power's mission is to deliver a customer-centric path to clean, renewable energy solutions. Stay tuned for continuous updates on how this merger will further benefit our customers and the solar industry as a whole.

Thank you for applying; we can't wait for you to join our team.

The Role

Reporting directly to the Post Install Experience Manager, the Post Install Coordinator is responsible for providing our clients with a world-class experience after installation. This is accomplished through in-home appointments, by answering any questions, and teaching clients about their system.

What You’ll Do

75% In Home Appointments

• Meet with customers and educate the customer about their system
• Connect solar systems to the internet and provide the customer their login information for the app
• Provide customer service for anything that arises
• Fly a drone to take photos of the installation

15% Administrative/Customer Relations

• Upload all information from appointments each day
• Communicate with the Post Installation Representatives to identify trending issues
• Network with all departments within the company to ensure we can address any issue
• Upload documents and required media files for each appointment
• Maintain open relationships with all clients and answer any questions that arise

10% Maintenance

• Take the company vehicle in for oil changes, inspections, and tires
• Perform online learnings for role updates, and learn how to fly a drone
• Weekly meeting with Post Installation Manager to track goals and continue growth

We are looking for:

• Prior experience in hospitality, public relations, or sales
• Prior experience in customer service or client relations
• A valid driver’s license/flexibility to drive company-owned vehicles
• Excellent interpersonal skills
• Keen attention to detail along with organizational and time management skills
• Experience working with teams and offices in multi-state locations
• Knowledge of Excel and Google Suite
• Prior experience flying a drone or photography is preferred, but not required
• Prior solar experience would be very helpful, but not required

Who You’ll Work With

• Post Installation Representatives
• Administration
• Marketing Department and Director of Marketing
• Troubleshooting department
• HR Department
• IT Department
• Solar system owners

Why Solgen

• Paid holidays and paid time off
• Medical/dental insurance
• Work/life balance
• Opportunities for growth