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Restoration Claims Administrator

PuroClean Property Restoration of Green Bay

Restoration Claims Administrator

Green Bay, WI
Full Time
Paid
  • Responsibilities

    We are PuroClean Property Restoration – Green Bay. We provide 24-Hour emergency services to residential and commercial properties which have been damaged by water, fire/smoke, mold, or biohazard material

    We are looking to fill the full-time position of Restoration Claims Administrator. Our business hours are Monday thru Friday, 8:00am to 4:30pm.

    Responsibilities and Duties

    Interact with insurance companies, insurance adjusters, customers, and all other parties involved in the claims process to ensure successful project completion and customer satisfaction.

    Compliance Documentation: work with insurance companies, insurance adjusters, customers, and all other parties by ensuring that all file uploads, job file audits, and other forms and documentation are compliant with the specific requirements.

    Job File Documentation and Management: verify the accuracy and completeness of items in the job file, create & maintain appropriate notations using an applicable industry software program.

    Submits information to insurance companies, insurance adjusters while adhering to established submission guidelines. Follow-up in a timely manner with additional requested documents so payments to PuroClean will be made in a timely fashion.

    Assist in making collection calls.

    Experience

    Direct experience in restoration or insurance industry is required.

    Ability to read estimates and insurance billing documents.Proficiency in MS Office - Word, Excel, and Outlook.

    The following characteristics will be helpful to attain success in this position: dependable, detail-oriented, people-oriented, ability to manage multiple projects simultaneously, strong computer skills, strong analytical skills, achievement-oriented, and excellent verbal & written skills.Experience making collection calls will be helpful.

    Compensation

    $15.00 - $18.00 per hour, depending upon experience

    Paid Vacation & Holidays, Personal Time Off, Simple IRA w/ company match, Health Insurance Reimbursement Stipend, Supplemental Insurance Benefits available