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Customer Service Representative (Work From Home Job)

Pyramid Consulting

Customer Service Representative (Work From Home Job)

Columbus, OH +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    TITLE: Customer Service Representative LOCATION: Columbus,OH/ Remote DURATION: 12+ Months

    JOB DESCRIPTION: Description: JOB SUMMARY: Individually accountable for all aspects of the post issue Operations of assigned customer plans, both corporate owned and corporate sponsored life insurance cases. Builds and maintains business relationships with producers, their support staff, third party administrators, benefit consultants, regional life consultants, and additional internal support areas within company. CORE JOB DUTIES & RESPONSIBILITIES:

    MINIMUM JOB REQUIREMENTS:

    EXPERIENCE: Three years related experience.

    KNOWLEDGE: Must be proficient in Microsoft Excel, Microsoft Word, and Internet usage. Understanding of new business and in-force illustrations.

    SKILLS/COMPETENCIES: Must demonstrate: Strong customer service, exceptional written and oral communication, problem-solving, negotiation, and decision making competencies, team player, excellent organizational abilities, high attention to detail, ability to prioritize own work within guidelines, and strong analytical skills

    Company Description

    We place top talent through our divisions: Technology, Staffing, Professionals, Talent Digitalization, and Pyramid Academy. Our flexible staffing options include contract, contract-to-hire, direct hire, and SOW/Statement of Work. We deliver top talent to our clients by combining the use of the latest technology with the subject-matter expertise that our seasoned team of recruiters brings to the process. With the integration of smart sourcing tools, machine learning, and AI/Artificial Intelligence into our screening process across the organization; we evaluate a large volume of candidates to find the most suitable talent.

  • Locations
    Scottsdale, AZ • Columbus, OH