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Customer Support Specialist / Customer Service / CSR

Pyramid Consulting

Customer Support Specialist / Customer Service / CSR

Saint Paul, MN
Full Time
Paid
  • Responsibilities

    Job Description

    Bulk hiring for the role of Customer Service. Without any Interview, direct hiring. Please share your resumes on ishan.dhawan@pyramidci.com or reach me directly on (201) 591-4596

    REQUIRED SKILLS:

    • Understanding written sentences and paragraphs in work-related documents.
    • Speaking to others to and conveying information efficiently and effectively.
    • Active listening skills by providing full attention to what customers are saying.
    • Ability to understand the points being made, asking questions as appropriate, and interpreting information.
    • Analyzing information and evaluating results to choose the best solution and solve problems.
    • Basic math skills including additions and subtraction; understanding of accounting principles of credits and debits; the ability to clearly communicate quantities and balances.
    • Ability to consistently provide friendly, helpful, and enthusiastic service.

    MINIMUM QUALIFICATIONS:

    • Basic computer proficiency to include data entry, word processing (Word), and email (Outlook).
    • Minimum 1 year call center customer service experience.
    • Bilingual English and Spanish is a plus.