Job Description

We are seeking a Customer Service Specialist to join our small team!

You will be responsible for helping our commercial clients across the nation and interacting with the suppliers to deliver case resolution. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service or other related fields
• Ability to work independently
• Willingness to show and use initiative to solve the issues
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Previous office work experience essential

APPLICATION:

• Please provide application include cover letter stating:
  • why you are suitable for the position
  • your salary expectations

Company Description

Q&A Payment Solutions is a growing consultancy that provides our clients unique solutions to manage cash.