Job Description

QAD is extending our ERP Consulting Services team by seeking a new Principal ERP Services Consultant - Operations (Manufacturing / Supply Chain/ Warehousing) who has the skills, qualifications, and commitment to help us achieve this goal.

If you are looking to join an exceptional global consulting team of dedicated professionals driven by a desire to deliver business optimization to global man companies we welcome you to consider joining our team at QAD.
This role is fully remote and based in the US. ** This position will require traveling approximately 50% of the time to client sites.**

What You’ll Do

Client Projects:

• Implement mainly QAD ERP operation modules but also other QAD solutions related to Manufacturing and Distribution.
• Work in a global consulting team delivering professional services to global clients.
• Provide services, remotely mainly, though limited traveling can be required especially during certain critical implementation project phases (ex: go-live support).
• Perform a range of activities required to enable the client to successfully implement and utilize QAD applications.
• Determine detailed activities on a project-by-project basis. Tasks may include system configuration, training, business process design, testing, gathering requirements for extensions, and others as required.
• Frequent and regular communication with clients. Interact with clients and is adept at establishing solid working relationships at several levels.
• Thoughtfully and carefully researches and analyzes problems, articulates the issues, options, advantages, and disadvantages, and presents resolutions.
• Always responds to and answers client questions: if the answer is not known, follow up to get information to the client in a timely manner
• Support to end users during the whole lifecycle of implementation projects but mainly at the most critical phases of the project like CRP, UAT, and Go-Live phase, could be on site.
• May provide direction to others in at least one application or subject area

Internal:

• Operates under broad direction from clients or QAD Project Managers to determine the tasks, steps, and timing necessary to accomplish the objective.
• The ultimate goal for consultants is to work independently and require little support.
• Proactively participates in meetings and discussions and offers advice and guidance.
• Identifies potential issues and risks and communicates to supervisor with suggested paths for resolution.
• Ensure project documentation is stored in internal QAD project repositories.
• Participates in one virtual team or workgroup and creates work aids and other knowledge capital.
• Submits time and expenses weekly as scheduled, and regular status reports
• Typically complete 2 weeks of training per year.
• Other duties as reasonably required of this role or requested by management.
• Working with a proven implementation methodology and tools

Qualifications

• Bachelor's degree, in Operations Management or related discipline
• Background in Manufacturing or Supply Chain
• More than 5 years of experience in the implementation of ERP operations software and business consulting with top-tier (>$1B revenue) global customers.
• Possess strong business process practice, both a body of knowledge and hands-on experience, with proven track records in leading and managing large project implementations.
• Well-versed in developing and/or improving the business process and systems.
• Highly strategic decision making: problem analysis, systematic thinking.
• Good knowledge in ERP software solutions, business acumen, consulting skills, customer management, good organization, and task facilitator
• Good in presentation and communication skills to be able to interact, guide, and convince customers about the best possible solution to be implemented.
• Proficient in spoken and written English
• Good at time management for working on global projects with time zone differences.
• Flexible to work as per customer timezone

Who You Are:

• You have a proactive and solution-oriented mindset.
• Your positive attitude has a strong impact and is infectious to the people you deal with.
• You take innovative approaches - you see the opportunity and create a plan to seize it
• You are self-motivated and take the opportunity to learn.
• Demonstrates QAD core values - Partnership with Our Customers, Commitment to Excellence, Innovation, Global Teamwork, Integrity, and Respect for the Individual

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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