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Virtual Telecommunications (VTC) SME

QBE LLC

Virtual Telecommunications (VTC) SME

Ft Belvoir, VA
Full Time
Paid
  • Responsibilities

    Job Description

    VTC SUBJECT MATTER EXPERT RESPONSIBILITIES INCLUDE:

    • Installing, operating, maintaining, repairing and modifying end-user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
    • Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
    • Troubleshooting and solving technical issues related to end-user equipment hardware and software
    • Ensuring customer satisfaction is achieved.
  • Qualifications

    Qualifications

    REQUIRED SKILLS, EXPERIENCE, AND EDUCATION:

    MINIMUM EDUCATION AND EXPERIENCE LEVEL FOR VTC SPECIALISTS: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.

    • Highly skilled in installing, repairing and troubleshooting VTC DEVICES AND SYSTEMS
    • Demonstrated ability to read and understand technical manuals and schematics
    • Able to manage time and priorities effectively
    • Able to work efficiently with minimal supervision
    • Proficient in working with end-users remotely
    • Familiar with Active Directory security and policies
    • Excellent analytical and problem-solving skills
    • Outstanding communication skills to relate with team members and support workers
    • Previous service desk experience is preferred
    • Ability to communicate with Executive Leadership Team
    • Ability to work at Fort Belvoir, VA MON-FRI during the hours of 0900-1700
    • ACTIVE DOD SECRET CLEARANCE

    Additional Information

    THE FACTS: WHY CHOOSE QBE LLC

    • A leading management and technology consulting organization
    • Founded in 2008 by senior architects and engineers
    • 100+ employees
    • Possess a strong foundation of solid engineering principles and business knowledge
    • Focused on the federal government and defense and intelligence communities
    • Services ranging from executive level consulting to staff augmentation and management
    • Provides support in all over the world to include Ukraine, Kuwait and Afghanistan