Job Description

• Handle customer inquiries and complaints via incoming phone calls and Live Chat
• Provide information about the different products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Ability to build rapport with clients and creatively find solutions
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

QC Manufacturing, Inc. is a dynamic and innovative high-tech manufacturing company located in Temecula, CA. We are looking for exceptional individuals to join our team, who have high desire and drive to succeed both personally and professionally, in a fast paced and growing company. We manufacture QuietCool ventilation products. With substantial growth across the country, we are looking for an engineer that can help work with our team to take our products to the next level. Every day we strive to bring new and innovating products to market. From our humble beginnings we now have multiple fan lines for whole house ventilation, attic ventilation, and garage ventilation. With QuietCool, every possible home ventilation configuration is possible. We operate by the principle that in everything we do, we strive to improve peoples’ lives. Our dealers and customers tell us we’re succeeding.