Job Description

CUSTOMER RELATIONSHIP SPECIALIST - FULL TIME INBOUND/OUTBOUND M-F DEER PARK, IL

Are you looking for a position or career that you will allow you to grow personally& professionally - a place that you enjoy going to? QCSS is always looking for new members of our dynamic team. What we offer is competitive pay, respect, opportunities for growth, and a one of a kind culture to work in. We are proud to say we have one of the highest employee retention rates in the industry. We are looking for long term employees who are well spoken, hardworking, computer savvy, listen well and are team players to fill a challenging phone position. The job will consist of professional phone work: appointment setting, sales, lead generation, surveys and customer service.

CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:

• Customer Service and/or Call Center Experience Required
• Technology Savvy - can work in multiple systems with multiple screens
• High School or equivalent
• 1 year relevant business experience
• Personal integrity
• Knowledge of computers & Internet navigation
• Sales & goal savvy
• Works well with others
• Takes direction well but also shows initiative

EMPLOYMENT HOURS: Full Time: Monday - Friday 7:00 am to 3:30 pm

Full Time - Monday - Friday 8:00 am to 4:30 pm

Full Time - Monday - Friday 12 Noon - 8:00 pm

Full Time - Monday - Friday 1:00pm to 11:00 pm

Full Time - Monday - Friday 3:00 pm to 11:00 pm

The opportunity is located in Palatine. Feel free to stop in to fill out an application at our facility 21925 W Field Parkway, Suite 210 Deer Park, IL 60010 or

applying online at http://www.qcssinc.com/menu/qcss-careers Our facility is in Deer Park, IL located 10 minutes from Palatine, IL.

Company Description

Quality Customer Service & Sales has been nurturing relationships since 1991 with our call center & telemarketing services. QCSS has built some of the most advanced Smart Centers in the world; Complete Customer Engagement Centers. We are a United States call center & telemarketing firm, with multiple locations in the Midwest. We employ U.S. agents only. QCSS has extensive experience in both Business to Business (B2B) & Business to Consumer (B2C) markets to be your primary telemarketing solution.